[Ncep.list.idp.mrms.users] MRMS FLASH

Craig Donahue - NOAA Affiliate craig.donahue at noaa.gov
Sat Aug 4 00:10:59 UTC 2018


Mark, you are welcome 

I’ll work with my team to get this figured out.   We’ll report to you on Monday where it stands and the next steps.  

CraigD

> On Aug 3, 2018, at 5:10 PM, Mark Loeffelbein - NOAA Federal <mark.loeffelbein at noaa.gov> wrote:
> 
> Thanks Craig. I got Access denied by remote server when requesting from mrms-ldmout.ncep.noaa.gov. I get data from  mrms-ldmout.cprk.ncep.noaa.gov, but I get the Access denied from  mrms-ldmout.bldr.ncep.noaa.gov. I guess my server didn't get added to the allow for the Boulder backup. Can I get access to the Boulder LDM?
> 
> (wrh-ls-galileo4.wrh.noaa.gov|204.228.170.74)
> 
> 
> 
> Mark
> 
> Mark Loeffelbein
> Science and Technology Infusion Division
> National Weather Service - Western Region Headquarters
> 801-524-5131
> VOIP 734258
> 
>> On Thu, Aug 2, 2018 at 4:01 PM, Craig Donahue - NOAA Affiliate <craig.donahue at noaa.gov> wrote:
>> Hi Mark.  MRMS is primary in Boulder right now.  I understand there may be ongoing issues in College Park which is where you are pulling from.
>> 
>> We highly recommend customers use the DNS name mrms-ldmout.ncep.noaa.gov instead of an IP in their LDM config  so we can move your traffic to our primary site as needed.(outages, patching, etc)
>> 
>> Would it be possible for you to try that name in your ldm configurations and let us know if that solves your issue?
>> 
>> The two possible mrms ldmout IPs are:
>> 140.90.98.15 CP
>>  140.172.138.50 BLDR
>> 
>> in case you need to get firewall changes made 
>> 
>> Let us know if we can be of more assistance.
>> 
>> I've pasted in our welcome template below that we normally send MRMS customers. that hopefully explains it even better detail.
>> 
>> 
>> Thanks
>> Craig
>> 
>> ================================
>> Hello NEW_CUSTOMER,
>> 
>> You have provided us all the information that we need to set you up with MRMS data feed.
>> We normally add users on Monday mornings, barring critical weather that would prevent us from modifying operational systems.
>> 
>> In the meanwhile, there are a few pointers for configuration at your end:
>> 
>> 1) Firewall rules
>> 
>> Your firewall should accept both:
>> 
>>     College Park MRMS LDM server: 140.90.98.15 (mrms-ldmout.cprk.ncep.noaa.gov)
>>     Boulder MRMS LDM server: 140.172.138.50 (mrms-ldmout.bldr.ncep.noaa.gov)
>> 
>> From the NCEP end, there are no firewall restrictions in place.
>> 
>> 2) Modify your request lines to pull specific products from our MRMS server - mrms-ldmout.ncep.noaa.gov.
>> mrms-ldmout.ncep.noaa.gov is the alias that you should be using as NCO would be switching between the College Park and Boulder sites. The alias makes the switch transparent to you. 
>> 
>> 3) Ensure time on your system(s) is accurate. I am assuming you use ntpd to synchronize your clocks.
>> 
>> 4) For more information on using ldm - please check the Unidata website - https://www.unidata.ucar.edu/software/ldm/ldm-current/
>> 
>> Let us know if you have any further questions.
>> 
>> Thanks,
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>>> On Thu, Aug 2, 2018 at 5:21 PM, Mark Loeffelbein - NOAA Federal <mark.loeffelbein at noaa.gov> wrote:
>>> WRHQ hasn't received MRMS_FLASH_QPE since 2018-08-02 15:59:59. We obtain the data over LDM from 140.90.98.15. Is anyone else experiencing this?
>>> 
>>> Mark Loeffelbein
>>> Science and Technology Infusion Division
>>> National Weather Service - Western Region Headquarters
>>> 801-524-5131
>>> VOIP 734258
>>> 
>>> _______________________________________________
>>> Ncep.list.idp.mrms.users mailing list
>>> Ncep.list.idp.mrms.users at lstsrv.ncep.noaa.gov
>>> https://www.lstsrv.ncep.noaa.gov/mailman/listinfo/ncep.list.idp.mrms.users
>>> 
>> 
>> 
>> 
>> -- 
>> Craig Donahue Sr.
>> Contractor Team Lead for Tier 2 Application Support
>> 
>> NOAA/NWS/NCEP/NCO/IDSB
>> craig.donahue at noaa.gov 
>> 410-635-4357 (VOICE/SMS)
>> 
> 
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