[Ncep.list.idp.mrms.users] MRMS LDM Users: Transition to Boulder

[Scott Jacobs - NOAA Federal]

Laurie,

They can report the problem to the IDP Support mailing list included on
this thread. I also put in an OpsNet ticket and they did an RC to allow all
the Regions to connect to our Boulder servers. So, maybe a ticket with
OpsNet to check and fix the firewalls.

Scott




Scott Jacobs
NOAA/NWS/NCEP/NCO/IDSB
301-683-3910


On Wed, Aug 10, 2016 at 11:16 AM, Laurie Hogan - NOAA Federal <
laurie.hogan at noaa.gov> wrote:

> Scott,
> Hi.
> FYI.
> I'm on a list server group that includes the RFCs.  There was discussion
> trend started yesterday where there were several CR and SR that were
> discussion issues with the receipt of the Q3, xmrg format MRMS files.
> There didn't seem to be receipt issues by ER RFCs.  I don't recall WR RFCs
> chiming in.  The RFCs that noticed issues talked about the issues starting
> on 8/4.
>
> Is there a ticketing system that they should be reporting to, or help desk
> that they can contact directly?  Or since they receive these second hand
> through their regions, they should do something different?
>
> Thanks.
> Laurie
>
> On Mon, Aug 1, 2016 at 8:02 AM, Scott Jacobs - NOAA Federal <
> scott.jacobs at noaa.gov> wrote:
>
>> MRMS LDM Customers,
>>
>> As we told you in June, NCO has set up a mirror facility in Boulder, CO,
>> for the Integrated Dissemination Program.  This facility in Boulder will
>> be running the same IDP applications as the current NCO facility in College
>> Park, MD, including the Multi-Radar/Multi-Sensor (MRMS) application
>> developed by NSSL.
>>
>> On Thursday, August 4, 2016 at 1500 UTC, we will be switching to the
>> Boulder servers as the primary distribution point. We plan on running on
>> the Boulder servers for the foreseeable future. Therefore, please ensure
>> you have the following configuration in your LDM:
>>
>> Your firewall should accept both:
>>
>>    - CURRENT MRMS LDM server: 140.90.98.15 (
>>    *mrms-ldmout.cprk.ncep.noaa.go**v*)
>>    - NEW Boulder MRMS LDM server: 140.172.138.50
>>    *(mrms-ldmout.bldr.ncep.noaa.go**v*)
>>
>> Additionally, your LDM configuration should request from LDM server *mrms-ldmout.ncep.noaa.gov
>> <http://mrms-ldmout.ncep.noaa.gov>*.
>>
>> Once the firewall rules are updated and the LDM request line is changed
>> to *mrms-ldmout.ncep.noaa.gov <http://mrms-ldmout.ncep.noaa.gov> *no
>> further changes should be required on your side.
>> We ask that if you have problems on August 4, please send an email to *ncep.list.idp_support at noaa.gov
>> <ncep.list.idp_support at noaa.gov>*. We will be monitoring the servers and
>> will respond to any issues as soon as possible.
>>
>> Thanks,
>>
>> Scott
>>
>>
>> Scott Jacobs
>> NOAA/NWS/NCEP/NCO/IDSB
>> 301-683-3910
>>
>>
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>>
>>
>
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