[Ncep.nhc.nco_contacts] TSB Morning Rounds - Tue Sep 19, 2017

Monica Bozeman - NOAA Federal monica.bozeman at noaa.gov
Tue Sep 19 13:33:53 UTC 2017


I switched us over to process the GOES-E from NESDIS instead of our local
dishes late yesterday. Please continue to monitor and let TSB know if the
imagery improves.


Monica Bozeman
National Hurricane Center
monica.bozeman at noaa.gov

On Tue, Sep 19, 2017 at 9:29 AM, TSB Admin <nhc.tsbadmin at noaa.gov> wrote:

> Here is today's summary of NHC computer operations:
> --- Craig Mattocks
> ----------
> *TAFB:*
> 1. Intermittent dropouts of GOES-E imagery, horizontal black lines and
> blocks of missing imagery since Sunday. Branch Chief Hugh Cobb contacted
> the SDM, who eventually found a small subset of
> GOES-E/TPC/MERCATOR/[IR|SWIR|WV]_4km data where the reported condition
> was apparent.
> IDSB Dataflow's Dustin Sheffler reported that NHC gets this data feed
> locally through the dish on their site, there was likely a processing issue
> with this data set. SAB and ESPC examined the data in N-AWIPS and did not
> see a problem with their imagery. The SDM took a screenshot of the imagery
> and opened a ticket with IDSB Dataflow, requesting assistance with the
> upstream source of the data.
> TAFB attempted to retrieve this imagery using the "goes" command on the
> Sheephead workstation but the Python TCL/TK GUI program threw errors
> "TclError: out of stack space (infinite loop?)". It hangs if more than one
> instance of the program is run concurrently (code is not thread-safe). Matt
> Sardi investigated and determined that it does run successfully to
> completion as long as only one instance is run at a time. He will
> investigate whether this problem was introduced by recent system/library
> patches or changes due to the OS upgrade from RHEL 5 to 6, since the code
> hasn't changed since 2013.
> *HSU:*
> *Other items:*
> 1. Web issues: Local 'Threats and Impacts' links to display for San Juan
> WFO and ER offices on the NWS Local Products Page not updating. TSB
> Developer Matt Sardi tried to update the Halo server to remedy these
> errors, but it then began restarting every 2 minutes, so he reverted to a
> previous version of the binary executable. This seems to have solved the
> problem.
> 2. Web issue: Text section of Key Messages graphic for Maria did not
> update properly; resolved when the above Halo web server problem was fixed
> by Matt Sardi. No other web graphics were impacted.
> 3. There has been an ongoing outage of ancillary forecast products
> (non-operational data of opportunity) from FNMOC/NRL in Monterey, CA since
> 06 UTC Sept 16. This included DMSP/SSMI/S, WINDSAT and WW3 products. These
> data streams were restored at 2015 UTC yesterday.
> 4. TSB Developer Matt Onderlinde explained that, when the TC graphics are
> run multiple times ssimultaneously for the same storm, TSB gets strafed
> with unnecessary Graphics Production/web launch error warning messages via
> email; there are no actual problems.
> 5. Recon aircraft data ingest: 18 dropsonde/flight level reports in the
> vicinity of Hurricane Jose and 16 dropsonde/flight level reports in the
> vicinity of Hurricane Maria were ingested into the GFS model yesterday.
> *NHC RFCs:*
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