[Ncep.nhc.nco_contacts] HSU Shift Log -- Technical Edition -- Wed Jun 21, 2017

Michael Brennan - NOAA Federal michael.j.brennan at noaa.gov
Thu Jun 22 10:13:21 UTC 2017


Ok, I'll try and clarify what needs to be clicked and revise the
instructions for next time for the "Storm Info" issue.

On Thu, Jun 22, 2017 at 5:43 AM David Zelinsky - NOAA Federal <
david.a.zelinsky at noaa.gov> wrote:

> I added a note to the instructions that should help.  I don't know if the
> software is supposed to be that picky or if it is another bug.
>
> On Thu, Jun 22, 2017 at 5:39 AM, James Franklin <james.franklin at noaa.gov>
> wrote:
>
>> So this was operator error then - we were clicking on the wrong GUI
>> element?
>>
>> Are the instructions clear enough as to what needs to be clicked?
>>
>> James
>> --
>> James L. Franklin
>>
>> Branch Chief, Hurricane Specialist Unit
>> NOAA/NWS/National Hurricane Center
>> 11691 SW 17th Street, Miami FL 33165
>>
>> James.Franklin at noaa.gov
>> 305-229-4475 (office)
>> 305-553-1901 (fax)
>>
>> Damn it Jim - I'm a meteorologist not a doctor!
>>
>>
>>
>>
>>
>>
>>
>> > On Jun 22, 2017, at 5:36 AM, David Zelinsky - NOAA Federal <
>> david.a.zelinsky at noaa.gov> wrote:
>> >
>> > All,
>> >
>> > We saw this problem with Storm Info yesterday morning as well.  The
>> problem is that the forecasters have to select the ISC grid by clicking on
>> the green bar that appears below it, not by clicking on the header for the
>> grid.  Storm Info will only work if the ISC grids are the "active" grid
>> selected in GFE.
>> >
>> > Dave
>> >
>> > On Wed, Jun 21, 2017 at 10:59 PM, HSU Shift Log <nhc.tsbadmin at noaa.gov>
>> wrote:
>> > HSU Shift Log for Wed Jun 21 2017 22:59:51 GMT-0400 (EDT)
>> >
>> > Shift: R
>> >
>> > Forecaster: R Berg
>> >
>> > Technical Issues Summary:
>> >
>> > ATCF issues:
>> >
>> > N-AWIPS issues: Product generation won't open/NMAP window crashes when
>> trying to click product generation on the Pacific N-AWIPS workstation
>> (Sawfish). Cannot create the watch/warning graphic on that workstation.
>> >
>> > AWIPS-2/NCP issues: MAJOR issues with construction of the national TCV
>> at 5 pm and 8 pm. First, at 5 pm, GFE was giving errors when we tried to
>> run "Storm Info" and would not let us proceed. We closed GFE and restarted,
>> but then the WFO's grids did not reappear. We closed GFE and restarted a
>> second time, and the grids then appeared. After running the formatter, the
>> TCV included a TS Warning for Texas and New Mexico zones from El Paso's
>> (EPZ) area. We transmitted the product without realizing the erroneous
>> inclusion. Matt/Mike/Shannon fixed the hazard grids, we reran the
>> formatter, and resent the TCV to cancel the erroneous zones. The same issue
>> happened again for the 8 pm intermediate TCV. We DID NOT transmit at that
>> point, Stacey called NCF (who would elevate it to their programmers), and
>> Shannon again removed the erroneous grids. We reran the formatter and
>> transmitted a correct version. At 11 pm, had the same issue with the
>> error/warning when we hit run "Storm Info" (the tool wouldn't run). Logged
>> out and in again, the grids took awhile to reload, but it seemed to fix the
>> issue.
>> >
>> >
>> > Other Techincal issues:
>> >
>> > Miscellaneous issues:
>> >
>> >
>> >
>> > --
>> > David Zelinsky
>> > Meteorologist / Programmer
>> > National Hurricane Center
>> > Office: 305.229.4405
>> > Email: David.A.Zelinsky at noaa.gov
>> >
>>
>>
>
>
> --
> David Zelinsky
> Meteorologist / Programmer
> National Hurricane Center
> Office: 305.229.4405
> Email: David.A.Zelinsky at noaa.gov
>
> --
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