[Ncep.nhc.nco_contacts] HSU Shift Log -- Technical Edition -- Wed Jun 21, 2017

David Zelinsky - NOAA Federal david.a.zelinsky at noaa.gov
Thu Jun 22 09:43:23 UTC 2017


I added a note to the instructions that should help.  I don't know if the
software is supposed to be that picky or if it is another bug.

On Thu, Jun 22, 2017 at 5:39 AM, James Franklin <james.franklin at noaa.gov>
wrote:

> So this was operator error then - we were clicking on the wrong GUI
> element?
>
> Are the instructions clear enough as to what needs to be clicked?
>
> James
> --
> James L. Franklin
>
> Branch Chief, Hurricane Specialist Unit
> NOAA/NWS/National Hurricane Center
> 11691 SW 17th Street, Miami FL 33165
>
> James.Franklin at noaa.gov
> 305-229-4475 (office)
> 305-553-1901 (fax)
>
> Damn it Jim - I'm a meteorologist not a doctor!
>
>
>
>
>
>
>
> > On Jun 22, 2017, at 5:36 AM, David Zelinsky - NOAA Federal <
> david.a.zelinsky at noaa.gov> wrote:
> >
> > All,
> >
> > We saw this problem with Storm Info yesterday morning as well.  The
> problem is that the forecasters have to select the ISC grid by clicking on
> the green bar that appears below it, not by clicking on the header for the
> grid.  Storm Info will only work if the ISC grids are the "active" grid
> selected in GFE.
> >
> > Dave
> >
> > On Wed, Jun 21, 2017 at 10:59 PM, HSU Shift Log <nhc.tsbadmin at noaa.gov>
> wrote:
> > HSU Shift Log for Wed Jun 21 2017 22:59:51 GMT-0400 (EDT)
> >
> > Shift: R
> >
> > Forecaster: R Berg
> >
> > Technical Issues Summary:
> >
> > ATCF issues:
> >
> > N-AWIPS issues: Product generation won't open/NMAP window crashes when
> trying to click product generation on the Pacific N-AWIPS workstation
> (Sawfish). Cannot create the watch/warning graphic on that workstation.
> >
> > AWIPS-2/NCP issues: MAJOR issues with construction of the national TCV
> at 5 pm and 8 pm. First, at 5 pm, GFE was giving errors when we tried to
> run "Storm Info" and would not let us proceed. We closed GFE and restarted,
> but then the WFO's grids did not reappear. We closed GFE and restarted a
> second time, and the grids then appeared. After running the formatter, the
> TCV included a TS Warning for Texas and New Mexico zones from El Paso's
> (EPZ) area. We transmitted the product without realizing the erroneous
> inclusion. Matt/Mike/Shannon fixed the hazard grids, we reran the
> formatter, and resent the TCV to cancel the erroneous zones. The same issue
> happened again for the 8 pm intermediate TCV. We DID NOT transmit at that
> point, Stacey called NCF (who would elevate it to their programmers), and
> Shannon again removed the erroneous grids. We reran the formatter and
> transmitted a correct version. At 11 pm, had the same issue with the
> error/warning when we hit run "Storm Info" (the tool wouldn't run). Logged
> out and in again, the grids took awhile to reload, but it seemed to fix the
> issue.
> >
> >
> > Other Techincal issues:
> >
> > Miscellaneous issues:
> >
> >
> >
> > --
> > David Zelinsky
> > Meteorologist / Programmer
> > National Hurricane Center
> > Office: 305.229.4405
> > Email: David.A.Zelinsky at noaa.gov
> >
>
>


-- 
David Zelinsky
Meteorologist / Programmer
National Hurricane Center
Office: 305.229.4405
Email: David.A.Zelinsky at noaa.gov
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