[Ncep.nhc.nco_contacts] TSB Morning Rounds - Wed Jul 19, 2017

Pablo Santos pablo.santos at noaa.gov
Thu Jul 20 12:26:20 UTC 2017


Tickets were submitted on the satellite data ingest issues and the ATCF 
this morning for immediate action.

Pablo


On 7/19/17 8:57 PM, Mark DeMaria - NOAA Federal wrote:
> Monica:
>
> Thanks for looking in to this. I think there are multiple problems as 
> you summarized in your message.
>
> First, our local GOES-W is not working and we should put in an NCO 
> helpdesk ticket for that in the morning as you mentioned. It might be 
> fixed just by starting and stopped the global imaging software.
>
> Second, the problem with the connection to NESDIS might be due to a 
> problem there. Early this evening I checked the SAB TC-centered 
> imagery on their web page and that data was missing starting right at 
> 18 UTC. I am nearly certain that imagery comes from the same NESDIS 
> servers that we get our data from.
>
> The various file system problems are harder to understand but might be 
> a result of hung processes on our satellite server. Pablo can 
> coordinate a reboot of sat01 with HSU, TAFB and NCO.
>
> Mark
>
> On Wed, Jul 19, 2017 at 5:39 PM, Monica Bozeman - NOAA Federal 
> <monica.bozeman at noaa.gov <mailto:monica.bozeman at noaa.gov>> wrote:
>
>     Hi All,
>
>     Forecasters reported that the GOES-W data was out for only the
>     MERCATOR and SAT_PROJ directories from 18-20Z today. Upon
>     investigation, it seems that our GOES-W data from the local dish
>     is out AND we lost the connection to NESDIS during this period for
>     reasons unknown. There are also some bizarre things going on on
>     that server with writing to the filesystem, so TSB may initiate a
>     reboot of the processing server tomorrow before lunchtime to
>     rectify the situation. TSB will also be submitting a helpdesk
>     ticket for the GOES-W dish tomorrow as well.
>
>     Please let TSB know if there are additional problems with the
>     GOES-W data overnight.
>
>     Monica
>
>
>     Monica Bozeman
>     Meteorologist/Programmer
>     National Hurricane Center
>     301-683-1553 <tel:%28301%29%20683-1553>
>     monica.bozeman at noaa.gov <mailto:monica.bozeman at noaa.gov>
>     <http://www.wdtb.noaa.gov/badges/monica.bozeman>
>
>     On Wed, Jul 19, 2017 at 1:34 PM, TSB Admin <nhc.tsbadmin at noaa.gov
>     <mailto:nhc.tsbadmin at noaa.gov>> wrote:
>
>         Here is today's summary of NHC computer operations:
>         --- Pablo/Mello
>
>         ----------
>
>         *TAFB:*
>
>         The MIM deadline is now 0830Z to cover folks who release the
>         MIM prior to 6Z.
>
>         *HSU:*
>
>         SDM called after submitting guidance for Fernanda both in
>         morning after 12Z submission and after 18Z submission, as they
>         didn't receive it. Resubmitted it and they received it.
>
>         Noticed both times that ATCF showed notice ("Warning: Two
>         storms with priority = 2"), which appears to be Eugene, even
>         though that system is not active. Mike "ended" all the old
>         storms in the ATCF that are no longer active. That should take
>         care of the
>         warning about two storms with the same priority.
>         Dan reported this morning that he also got the red banners.
>
>         Spoke to Mike about it and decided to have Monica look into it.
>
>
>         *Other items:*
>
>         Just a reminder that the operational GFS/GDAS model is
>         scheduled to be upgraded today with the 12Z cycle. Mello will
>         monitor this today.
>
>         *NHC RFCs:*
>
>         New RFC submitted today for NetApp migration next week and
>         discussed in NCO daily call.
>
>
>
>

-- 

Dr. Pablo Santos
Acting Chief
Technology and Science Branch
National Hurricane Center, Miami, FL
305-229-4500
(c) 954-559-4965
http://www.hurricanes.gov
Facebook: https://www.facebook.com/NWSNHC/
Twitter: @NWSNHC @NHC_Atlantic @NHC_Pacific  @NHC_TAFB  @NHC_Surge

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