[Ncep.nhc.nco_contacts] NHC: URGENT! Media Briefings TV Display

Pablo Santos pablo.santos at noaa.gov
Thu Aug 31 12:28:46 UTC 2017


Yes. I just spoke to Dennis as well and we will follow this up as part 
of that quote for the media room equipment upgrade. Lets close it for 
now and when the quote comes back and is decided to do the work, we open 
a ticket at the time if needed.

Pablo


On 8/31/17 8:15 AM, ncwcp.helpdesk at noaa.gov wrote:
> Pablo
> I talked to Dennis yesterday about the quote. He said he will ask about it when those guys come here on the media room and this is really a next project. Can I close the ticket?
> ---
> Marc Laurent
> NCWCP_HELPDESK
>
> On Wed, 23 Aug 2017 16:30:04 -0400, ncwcp.helpdesk at noaa.gov wrote:
>> Thanks Mark. Dennis let us know once you have such a quote to consider
>> this after Harvey.
>>
>> Meanwhile Marc, as follow up to this ticket, lets look into checking the
>> video memory for NHC-W-SROOM3 feeding the windows display there. That
>> might do the trick in the short term while we look into the longer term
>> solution of adding AWIPS to the display controls.
>>
>> I am opening a new ticket to have you guys look into that and execute
>> accordingly.
>>
>> Pablo
>>
>>
>> On 8/23/17 3:17 PM, ncwcp.helpdesk at noaa.gov wrote:
>>> This is not technically possible without breaking the current set up we have. Dennis will ask the company to give us a quote for the AWIPS integration
>>> ---
>>> Marc Laurent
>>> NCWCP_HELPDESK
>>>
>>> On Wed, 23 Aug 2017 14:36:59 -0400, "Jimmy Warren, NCO Support" <ncwcp.helpdesk at noaa.gov> wrote:
>>>> Thank you for contacting the NCWCP helpdesk. This notice is to inform you that your request has been successfully received.
>>>>
>>>> For any questions, comments or concerns regarding this request please feel free to contact the helpdesk at 301-683-3860.
>>>>
>>>> Wed, 23 Aug 2017 14:36:57 -0400  Ticket Reference Number: BUM-97524-462
>>>> ---
>>>> Jimmy Warren
>>>> NCEP Central Operations
>>>>
>>>> On Wed, 23 Aug 2017 14:25:04 -0400, NHC Helpdesk <nhc.tsbadmin at noaa.gov> wrote:
>>>>> Hi Helpdesk,
>>>>>
>>>>> pablo.santos at noaa.gov has submitted an NHC Helpdesk Ticket Request for the
>>>>> Media Briefings TV Display system located at/in HSU Operations. Please see
>>>>> the details below.
>>>>>
>>>>> Ticket Priority Level: 2 - Urgent (1 business day)
>>>>> Need to enable ability to display AWIPS II lx9-nhcn upper right monitor in
>>>>> the HSU Ops area on the Media Briefings TV Display. The Director would like
>>>>> to see this done before we go deep into media pool briefings tomorrow.
>>>>>
>>>>> Please see me for any follow up questions.
>>>>>
>>>>> We need NCO help to set up the video cable feed. TSB's Chris Mellow, on the
>>>>> AWIPS side, make sure the GEO RGB is setup up with VIS satellite display on
>>>>> AWIPS.
>>>>>
>>>>> Pablo
>>>>>
>>>>> Best form of contact is to followup via email to ncep.nhc.csg at noaa.gov for
>>>>> all future correspondence on this ticket.
>>>>>
>>>>>
>>>>> Thank you for your assistance.
>>>>>
>>>>> -- NHC Automated Helpdesk
>> -- 
>>
>> Dr. Pablo Santos
>> Acting Chief
>> Technology and Science Branch
>> National Hurricane Center, Miami, FL
>> 305-229-4500
>> (c) 954-559-4965
>> http://www.hurricanes.gov
>> Facebook: https://www.facebook.com/NWSNHC/
>> Twitter: @NWSNHC @NHC_Atlantic @NHC_Pacific  @NHC_TAFB  @NHC_Surge

-- 

Dr. Pablo Santos
Acting Chief
Technology and Science Branch
National Hurricane Center, Miami, FL
305-229-4500
(c) 954-559-4965
http://www.hurricanes.gov
Facebook: https://www.facebook.com/NWSNHC/
Twitter: @NWSNHC @NHC_Atlantic @NHC_Pacific  @NHC_TAFB  @NHC_Surge



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