[Ncep.nhc.nco_contacts] NHC: URGENT! Media Display Video Memory Upgrade for NHC-W-SROOM3

Pablo Santos pablo.santos at noaa.gov
Mon Aug 28 19:15:23 UTC 2017


Sounds good. Thanks for the update Marc.

Pablo


On 8/28/17 1:58 PM, ncwcp.helpdesk at noaa.gov wrote:
> Pablo
> I have to prepare another computer to replace  the current one. I thought I had more memory  to add to the current sroom3, but I don't
> ---
> Marc Laurent
> NCWCP_HELPDESK
>
> On Fri, 25 Aug 2017 07:10:04 -0400, ncwcp.helpdesk at noaa.gov wrote:
>> Yes next week after Harvey is behind us.
>>
>> Pablo
>>
>>
>> On 8/24/17 12:01 PM, ncwcp.helpdesk at noaa.gov wrote:
>>> Pablo
>>> I can either upgrade the memory to 16 GB to see if the that solve the problem  or I can put a more  powerful PC there. However, I think we should  do it after the storm, sometimes next week
>>> ---
>>> Marc Laurent
>>> NCWCP_HELPDESK
>>>
>>> On Wed, 23 Aug 2017 17:22:46 -0400, "Jimmy Warren, NCO Support" <ncwcp.helpdesk at noaa.gov> wrote:
>>>> Thank you for contacting the NCWCP helpdesk. This notice is to inform you that your request has been successfully received.
>>>>
>>>> For any questions, comments or concerns regarding this request please feel free to contact the helpdesk at 301-683-3860.
>>>>
>>>> Wed, 23 Aug 2017 17:22:41 -0400  Ticket Reference Number: DSF-14648-512
>>>> ---
>>>> Jimmy Warren
>>>> NCEP Central Operations
>>>>
>>>> On Wed, 23 Aug 2017 16:39:00 -0400, NHC Helpdesk <nhc.tsbadmin at noaa.gov> wrote:
>>>>> Hi Helpdesk,
>>>>>
>>>>> pablo.santos at noaa.gov has submitted an NHC Helpdesk Ticket Request for the
>>>>> Windows system located at/in HSU Operations. Please see the details below.
>>>>>
>>>>> Ticket Priority Level: 2 - Urgent (1 business day)
>>>>> Marc as a follow up to the AWIPS Media display ticket opened earlier, can
>>>>> you guys check the video memory for NHC-W-SROOM3 feeding the windows
>>>>> display there? That might do the trick in the short term while we look into
>>>>> the longer term solution of adding AWIPS to the display controls.
>>>>>
>>>>> Best form of contact is to followup via email to ncep.nhc.csg at noaa.gov for
>>>>> all future correspondence on this ticket.
>>>>>
>>>>>
>>>>> Thank you for your assistance.
>>>>>
>>>>> -- NHC Automated Helpdesk
>> -- 
>>
>> Dr. Pablo Santos
>> Acting Chief
>> Technology and Science Branch
>> National Hurricane Center, Miami, FL
>> 305-229-4500
>> (c) 954-559-4965
>> http://www.hurricanes.gov
>> Facebook: https://www.facebook.com/NWSNHC/
>> Twitter: @NWSNHC @NHC_Atlantic @NHC_Pacific  @NHC_TAFB  @NHC_Surge

-- 

Dr. Pablo Santos
Acting Chief
Technology and Science Branch
National Hurricane Center, Miami, FL
305-229-4500
(c) 954-559-4965
http://www.hurricanes.gov
Facebook: https://www.facebook.com/NWSNHC/
Twitter: @NWSNHC @NHC_Atlantic @NHC_Pacific  @NHC_TAFB  @NHC_Surge



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