[Ncep.nhc.nco_contacts] NHC: URGENT! Media Display Video Memory Upgrade for NHC-W-SROOM3

Pablo Santos pablo.santos at noaa.gov
Fri Aug 25 11:07:53 UTC 2017

Yes next week after Harvey is behind us.


On 8/24/17 12:01 PM, ncwcp.helpdesk at noaa.gov wrote:
> Pablo
> I can either upgrade the memory to 16 GB to see if the that solve the problem  or I can put a more  powerful PC there. However, I think we should  do it after the storm, sometimes next week
> ---
> Marc Laurent
> On Wed, 23 Aug 2017 17:22:46 -0400, "Jimmy Warren, NCO Support" <ncwcp.helpdesk at noaa.gov> wrote:
>> Thank you for contacting the NCWCP helpdesk. This notice is to inform you that your request has been successfully received.
>> For any questions, comments or concerns regarding this request please feel free to contact the helpdesk at 301-683-3860.
>> Wed, 23 Aug 2017 17:22:41 -0400  Ticket Reference Number: DSF-14648-512
>> ---
>> Jimmy Warren
>> NCEP Central Operations
>> On Wed, 23 Aug 2017 16:39:00 -0400, NHC Helpdesk <nhc.tsbadmin at noaa.gov> wrote:
>>> Hi Helpdesk,
>>> pablo.santos at noaa.gov has submitted an NHC Helpdesk Ticket Request for the
>>> Windows system located at/in HSU Operations. Please see the details below.
>>> Ticket Priority Level: 2 - Urgent (1 business day)
>>> Marc as a follow up to the AWIPS Media display ticket opened earlier, can
>>> you guys check the video memory for NHC-W-SROOM3 feeding the windows
>>> display there? That might do the trick in the short term while we look into
>>> the longer term solution of adding AWIPS to the display controls.
>>> Best form of contact is to followup via email to ncep.nhc.csg at noaa.gov for
>>> all future correspondence on this ticket.
>>> Thank you for your assistance.
>>> -- NHC Automated Helpdesk


Dr. Pablo Santos
Acting Chief
Technology and Science Branch
National Hurricane Center, Miami, FL
(c) 954-559-4965
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Twitter: @NWSNHC @NHC_Atlantic @NHC_Pacific  @NHC_TAFB  @NHC_Surge

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