[Ncep.nhc.nco_contacts] TSB Morning Rounds - Thu Aug 24, 2017

TSB Admin nhc.tsbadmin at noaa.gov
Thu Aug 24 10:57:32 UTC 2017

Here is today's summary of NHC computer operations:
--- Craig Mattocks



1. Phones still not forwarding. Hurricane Specialists have to walk from  
desk to desk since, for any given call, only one phone will ring. NCO and  
Verizon could fix this problem, but it would require taking the phones  
down, so this might have to wait HSU is no longer issuing advisories on TC  

2. Problems with the Mesoscale Domain Sectors (MDS) tool on VLab made  
requesting and cancelling GOES-16 products difficult. Eventually, a MESO-2  
request was approved from 0900Z to 2100Z Aug 24 for tracking Harvey for  
parts of coastal Texas. Note: VLab is not 24/7 supported or operational yet.
Other items:
1. At 1 pm yesterday, NWS Tropical Services Program Leader Jessica Schauer  
reported that storm surge watches for TD Harvey were not posting on the  
Watch, Warnings, Advisories (WWA) map or Point and Click pages on  
weather.gov and digital.weather.gov. The SS.A (Storm Surge Watch) was only  
posting for one zone for TX Zone 247 (Port O'Connor to Port Aransas),  
instead of lighting up 13 zones from Port Mansfield to High Island, TX.  
WFO-BRO (Brownsville, TX) Hurricane Wind Threat Grids were also not  
posting. Just prior to 6 pm, she received assurances that these problems  
would be resolved soon.

2. Just after 5 pm Wednesday, it was discovered that the link to the KML  
(Keyhole Markup Language) file on NHC's Storm Surge graphic web page was  
broken. TSB Developer Matt Sardi investigated and devised two temporary  
workarounds, including copying the current KML file to which the GIS link  
points over to the Storm Surge graphic page. TSB Web Developer Dave  
Zelinsky determined that this was just a typo. He changed the KML link to  
the final operational site.
1. Make a change to allow the 'wpse' account to access opah.ncep.noaa.gov  
so WeatherPredict can obtain ATCF input data sooner than the public,  
generate the Florida State Super Ensemble (FSSE) tracker/forecast aid, and  
post it back to NHC with less latency. To be implemented on Wednesday,  
August 30 at 1500Z (11 am EDT).

2. Hide files in the gtcm (Gridded TCM) directory of NHC's FTP site, per  
NHC's request. The files will still be accessible via HTTP, and via FTP  
using the full paths. To be implemented on Monday, August 28 at 1415Z  
(10:15 am).

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