[Ncep.nhc.nco_contacts] NHC: URGENT! Media Briefings TV Display

Pablo Santos pablo.santos at noaa.gov
Wed Aug 23 20:28:38 UTC 2017

Thanks Mark. Dennis let us know once you have such a quote to consider 
this after Harvey.

Meanwhile Marc, as follow up to this ticket, lets look into checking the 
video memory for NHC-W-SROOM3 feeding the windows display there. That 
might do the trick in the short term while we look into the longer term 
solution of adding AWIPS to the display controls.

I am opening a new ticket to have you guys look into that and execute 


On 8/23/17 3:17 PM, ncwcp.helpdesk at noaa.gov wrote:
> This is not technically possible without breaking the current set up we have. Dennis will ask the company to give us a quote for the AWIPS integration
> ---
> Marc Laurent
> On Wed, 23 Aug 2017 14:36:59 -0400, "Jimmy Warren, NCO Support" <ncwcp.helpdesk at noaa.gov> wrote:
>> Thank you for contacting the NCWCP helpdesk. This notice is to inform you that your request has been successfully received.
>> For any questions, comments or concerns regarding this request please feel free to contact the helpdesk at 301-683-3860.
>> Wed, 23 Aug 2017 14:36:57 -0400  Ticket Reference Number: BUM-97524-462
>> ---
>> Jimmy Warren
>> NCEP Central Operations
>> On Wed, 23 Aug 2017 14:25:04 -0400, NHC Helpdesk <nhc.tsbadmin at noaa.gov> wrote:
>>> Hi Helpdesk,
>>> pablo.santos at noaa.gov has submitted an NHC Helpdesk Ticket Request for the
>>> Media Briefings TV Display system located at/in HSU Operations. Please see
>>> the details below.
>>> Ticket Priority Level: 2 - Urgent (1 business day)
>>> Need to enable ability to display AWIPS II lx9-nhcn upper right monitor in
>>> the HSU Ops area on the Media Briefings TV Display. The Director would like
>>> to see this done before we go deep into media pool briefings tomorrow.
>>> Please see me for any follow up questions.
>>> We need NCO help to set up the video cable feed. TSB's Chris Mellow, on the
>>> AWIPS side, make sure the GEO RGB is setup up with VIS satellite display on
>>> AWIPS.
>>> Pablo
>>> Best form of contact is to followup via email to ncep.nhc.csg at noaa.gov for
>>> all future correspondence on this ticket.
>>> Thank you for your assistance.
>>> -- NHC Automated Helpdesk


Dr. Pablo Santos
Acting Chief
Technology and Science Branch
National Hurricane Center, Miami, FL
(c) 954-559-4965
Facebook: https://www.facebook.com/NWSNHC/
Twitter: @NWSNHC @NHC_Atlantic @NHC_Pacific  @NHC_TAFB  @NHC_Surge

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