[Ncep.nhc.nco_contacts] TSB Morning Rounds - Tue Nov 01, 2016
nhc.tsbadmin at noaa.gov
Tue Nov 1 13:46:40 UTC 2016
Here is today's summary of NHC computer operations:
The problem with the NHC web server over the weekend turned out to be
caused by an expired security certificate and was not related to the
computer room AC problem. That issue is being resolved by NCO.
The problem with the LDM on the logger server occurred again last night,
resulting is products not posting on the NHC web page. Matt again repaired
the LDM feed and set up some redundancy so the web products are also
supplied by the NOAAPort feed. The problem with logger is still being
The LX5 AWIPS workstation at the surface desk froze up. Marshall contacted
NCF and they were able to resolve the problem with a reboot.
See the TAFB discussion about web server and LDM issues preventing products
from updating on the NHC web page.
The LDM on the logger server mentioned above is fed by the socket feed,
which is also known as "line 162" by the TOC. That line is monitored by
NCO, and when our LDM fails, NCO gets an error message and contacts NHC for
updates (usually TAFB during off hours). If TAFB or HSU gets one of these
calls about line 162 from the tech control group, let them know NHC is
still working on the problem and make a note in the HSU or TAFB shift logs.
Work in the media room is resuming today.
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