[Ncep.nhc.nco_contacts] NCO Helpdesk ticket Google form

Matthew Sardi - NOAA Federal matthew.sardi at noaa.gov
Mon Mar 7 23:23:17 UTC 2016


Hi All,

I have also added a 'Submit NCO Helpdesk Ticket' link to this new Google
Form, under the 'Applications' section of the NHC Wiki main page. This
replaces the old Mantis link that was there.

Thanks,

Matt

Matthew Sardi
Meteorologist/Programmer
NHC/Technology & Science Branch
305-229-4496 (Desk)
631-833-2965 (Cell)

On Thu, Mar 3, 2016 at 3:18 PM, Mark DeMaria - NOAA Federal <
mark.demaria at noaa.gov> wrote:

> NHC:
>
> As most of you know, Windows and Linux systems administration, phone, NOAA
> e-mail, network and other computer infrastructure support was transferred
> to NCO last summer. NCO has a helpdesk system that many of us have already
> been using. Monica set up a very convenient form for submitting NCO
> helpdesk tickets, which is available from the link below. Please bookmark
> this link for submitting the NCO tickets.
>
>
> https://docs.google.com/a/noaa.gov/forms/d/151ssFyb700mIpy6pq-JjOpAx1WflnLPf8cOBKQOFZIY/viewform
>
>
> Support of data flow and software applications remains the responsibility
> of TSB. Continue to report those issues through the TAFB and HSU shift logs
> or contact TSB directly for emergency issues.
>
> Thanks,
>
> Mark
>
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