[Ncep.nhc.nco_contacts] TSB Morning Rounds - Mon Aug 15, 2016

TSB Admin nhc.tsbadmin at noaa.gov
Mon Aug 15 12:52:34 UTC 2016

Here is today's summary of NHC computer operations:
--- Mello


The mouse and keyboard on cumulus stopped responding several times over the  
weekend; a reboot temporarily fixed the problem. NCO/TSB will replace the  
mouse and keyboard today.

Forecasters could not access the W drive beginning of a mid shift. The  
problem appeared to fix itself before TAFB opened a trouble ticket. TSB  
will considered it an isolated incident unless the problem occurs again.
Charleston, Morehead City, and Wilmington continue to report issues  
regarding the Hurricane Hotline. Although they are able to hear us on the  
Hotline reasonably well, they can barely hear WPC. There is also more  
static on the hotline on our end than before, so I've reopened a trouble  
ticket for the both issues. The new ticket number is the following:  
681401687 You can contact AT&T here: 1-888-857-8823

Other items:
NCO in conjunction with TSB will perform an AWIPS2, cpsbn hardware refresh  
on Wednesday. This should not affect operations since we can use the back  
up cpsbn2 server. The upgrade should take about 3 hours.

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