[Ncep.nhc.nco_contacts] TSB Morning Rounds - Thu Aug 11, 2016

Dr. Craig A. Mattocks craig.mattocks at noaa.gov
Thu Aug 11 14:51:07 UTC 2016


Please ignore the “Other items” entries in this morning’s Morning Rounds - they are a repeat of the HSU items.

Craig

> On Aug 11, 2016, at 10:48 AM, TSB Admin <nhc.tsbadmin at noaa.gov> wrote:
> 
> Here is today's summary of NHC computer operations: 
> --- Craig Mattocks
> 
> ----------
> 
> TAFB:
> 1. NCO Windows SysAdmin Marc Laurent found a spare ink cartridge and brought the black Dell AWIPS printer (LP1-NHCN) in the TAFB ops area back to life.
> 
> 2. TAFB Forecaster Gladys Rubio could not log into the AWIPS chat system. TSB AWIPS expert Chris Mello initiated her account and reminded her that AWIPS usernames should be in Google Firstname.Lastname format.
> 
> HSU:
> 1. The hissing/static sound has returned to the Hurricane Hotline after AT&T fixed the problem a few days ago. No ring or red light occurred at NHC with the 17Z/1 pm medium range Conference call, although WPC and Navy Norfolk, VA heard the ring tone. Contact phone number for AT&T: 1-888-857-8823, ticket number: 680800944.
> 
> 2. Hurricane Specialists were unable to run the XGTWO graphics on the Atlantic N-AWIPS workstation (ridges) at 12Z/8 am yesterday; the script would close out when the palette icon was clicked on to append the previous graphic to the satellite image. After rebooting the system at 18Z/2 pm, the XGTWO script ran fine. A similar issue developed later in the day with the Pacific N-AWIPS workstation; rebooted and system is operating normally again.
> 
> 3. Hurricane Specialists reported that the ATCF display was freezing up on the Pacific ATCF workstation. It is now working normally.
> 
> 4. Senior Hurricane Specialist Stacy Stewart encountered a temporary glitch when trying to load radar imagery in the N-AWIPS workstation at the backup desk (bonefish) - many radar sites were missing from the menus and the data would not load. All functionality returned when he tried again a few minutes later.
> 
> Other items:
> 1. The hissing/static sound has returned to the Hurricane Hotline after AT&T fixed the problem a few days ago. No ring or red light occurred at NHC with the 17Z/1 pm medium range conference call, although WPC and Navy Norfolk, VA heard the ring tone. Contact phone number for AT&T: 1-888-857-8823, ticket number: 680800944.
> 
> 2. Hurricane Specialists were unable to run the XGTWO graphics on the Atlantic N-AWIPS workstation (ridges) at 12Z/8 am yesterday; the script would close out when the palette icon was clicked on to append the previous graphic to the satellite image. After rebooting the system at 18Z/2 pm, the XGTWO script ran fine. A similar issue developed later in the day with the Pacific N-AWIPS workstation; rebooted and system is operating normally again.
> 
> 3. Hurricane Specialists reported that the ATCF display was freezing up on the Pacific ATCF workstation. It is now working normally.
> 
> 4. Senior Hurricane Specialist Stacy Stewart encountered a temporary glitch when trying to load radar imagery in the N-AWIPS workstation at the backup desk (bonefish) - many radar sites were missing from the menus and the data would not load. All functionality returned when he tried again a few minutes later.
> 
> NHC RFCs:
> 
> 




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