[Ncep.list.outagereports] NCEP DAILY OUTAGE REPORT FOR 03/02/2015 - FTPPRD NOMADS DELAYS - Closed
SDM
sdm at noaa.gov
Mon Mar 2 11:03:04 UTC 2015
All,
_*Problem Description and Cause*_;
Early Saturday Morning 2/28/15 at 1230am EST the original Phase I NetApp
system reached its capacity limit more quickly and earlier than expected.
_*Mitigation; *
_Saturday afternoon/evening - NCEP FTP services and NOMADS showed some
improvement after NCEP/NCO removed a user that was downloading the same
files several million times. This was not the root cause but something
that needed to be cleared.
Sunday Afternoon 3/1/15 around 2pm EST - NCEP NCO Switched NCEP FTP
services from Phase I NetApp storage system to Phase II in order to
relieve the load on the phase I storage system.
By 3/1/15 730pm no delays.
*_Impact; _*
This has led to persistent delays (ranging from 1hr up to 5 hours at
peak) for our model products reaching NCEP FTP and NOMADS websites.
*_Total Length of Outage/Delays;_*
42 hours
--
Senior Duty Meteorologist
NOAA/NWS/NCEP/NCO/PMB
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