[Ncep.list.nws-ncep-management] Fwd: Problems at Boulder - IDP applications failed over to College Park

NOAA SDM sdm at noaa.gov
Fri Aug 11 23:42:49 UTC 2017


Problem at Boulder continues.

*Boulder currently is not a viable backup. * All IDP applications have been
moved to the College Park Facility with the exception of GIS which is
pending Akamai processing which should be complete by 2300Z.  Unfortunately
GIS at the College Park Facility is older this will result in the loss of
NWS_Forecasts_Guidance_Warnings / National Digital Guidance Database image
services.


The Following Impacts were noted by IDP and our DataFlow Groups


TGFTP

   -

   Some data stopped updating on TGFTP at 17:57z, customers moved to CP at
   18:58z


NOMADS

   -

   Outage started at 18:12z, customers moved to CP 18:54z


IDP data to the TG

   -

   MADIS data stopped updating to the SBN between 18:11z and 20:22z (2hr
   11min)


RADAR2

   -

   no impact, customers moved before radar2 systems in BD impacted


RADAR3

   -

   22min outage in BD out between 18:44z and 19:06z, users failed to CP
   starting at 19:16z


Data pushes from local centers to Boulder for IDP apps there

   -

   1hr 20min stoppage in data flow, data backfilled when flow restored
   (stopped 18:12z, started up again at 19:32z)



*MADIS* Customers down for two hours (between 1840Z and 2040Z)

*NLETS* Customers down for over an hour and a half (between 1810Z and 1955Z)

*IRIS/iNWS* down 40 minutes (between 1818Z and 1900Z)

*EDIS/FTPMail* down 40 minutes (between 1820Z and 1900Z)



SDM
Randy


---------- Forwarded message ----------
From: NOAA SDM <sdm at noaa.gov>
Date: 11 August 2017 at 20:40
Subject: Fwd: Problems at Boulder - IDP applications failed over to College
Park
To: "_NCEP.List.NWS-NCEP-management" <ncep.list.nws-ncep-management at noaa.gov
>


Problems at Boulder continue.. NCO will be failing over the remainder of
the applications NLETS/EMWIN MADIS and GIS to college park while support
investigates the issue at Boulder..

SDM

Randy
---------- Forwarded message ----------
From: NOAA SDM <sdm at noaa.gov>
Date: 11 August 2017 at 19:03
Subject: Problems at Boulder - IDP applications failed over to College Park
To: "_NCEP.List.NWS-NCEP-management" <ncep.list.nws-ncep-management at noaa.gov
>


All,

Shortly after 1800Z (2 pm ET), various IDP applications hosted in Boulder,
became non functional.  NCO technical support are failing over applications
back to host in College Park.   Stay tuned for more details as we receive
new information.

-- 
Senior Duty Meteorologist
NOAA/NWS/NCEP/NCO/OMB



-- 
Senior Duty Meteorologist
NOAA/NWS/NCEP/NCO/OMB



-- 
Senior Duty Meteorologist
NOAA/NWS/NCEP/NCO/OMB
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