[Ncep.list.nws-ncep-management] IRIS and CMS issues

NOAA SDM sdm at noaa.gov
Wed Aug 2 01:34:58 UTC 2017


Update:

The issues with IRIS/iNWS and HazCollect applications are resolved. All
alerts are flowing to FEMA and iNWS.

NCO continues to work through issues rolling back the CMS upgrade today.
Tier 3 support has been activated to assist.

SDM


On 2 August 2017 at 00:43, NOAA SDM <sdm at noaa.gov> wrote:

> Update:
>
> The IRIS application (alerts to FEMA) has almost recovered.  Admins are
> finishing up recovery.
>
> The CMS upgrade that was implemented this afternoon is being rolled back
> to the previous version.  The changes should be reverted within 30 minutes,
> restoring the WFOs ability to upload custom content to their web sites.
>
> Will update when all systems are restored.
>
> SDM
>
> On 1 August 2017 at 20:11, NOAA SDM <sdm at noaa.gov> wrote:
>
>> All,
>>
>> Late this afternoon NWS has been having issues with two applications,
>> IRIS and CMS.
>>
>> The IRIS application ground to a halt around 2230Z, the system was
>> rebooted and techs are bringing it back to operation at this time. There
>> was one report of no alerts on the iNWS platform since this time.
>>
>> Also, the application for updating web content for the WFOs, CMS, had an
>> upgrade today that NCO is working out issues with currently.  WFOs are
>> having trouble updating custom web content at this time.
>>
>> Updates to both will follow.
>>
>> --
>> Senior Duty Meteorologist
>> NOAA/NWS/NCEP/NCO/OMB
>>
>
>
>
> --
> Senior Duty Meteorologist
> NOAA/NWS/NCEP/NCO/OMB
>



-- 
Senior Duty Meteorologist
NOAA/NWS/NCEP/NCO/OMB
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