[Ncep.list.nws-ncep-management] URGENT...NWS NCEP OMB/SS EMAIL ACCT LOCKED OUT.. NEED IMMEDIATE ASSISTANCE... 24/7 SUPPORT CENTER..

David Michaud - NOAA Federal david.michaud at noaa.gov
Wed Aug 31 23:48:17 UTC 2016


All,

For future reference on phone numbers, please think about using the NOAA
quick reference document for Continuity of Operations.  This is distributed
by the NOAA Homeland Security Office and Tom Williams out of our COOP
office.  It has all of the phone numbers (office, home, cell, and satellite
phone) NOAA senior leaders to be used in emergency situations.

Just a plug for our COOP resources and Homeland Security Office.  If this
is not handy at the SDM desk, then we should think about getting one there.

Thanks,

Dave

On Aug 31, 2016, at 7:39 PM, John Murphy - NOAA Federal <
john.d.murphy at noaa.gov> wrote:

That would be goo....thanks

Sent from my iPhone

On Aug 31, 2016, at 7:38 PM, NOAA SDM <sdm at noaa.gov> wrote:

Susan Murphy says they have things fixed now... we will verify shortly...

SDM Grant


On 31 August 2016 at 23:37, NWS Operations Center <nws.opscenter at noaa.gov>
wrote:

> Sorry I do not have that number either. To clarify, the original request
> from SDM asked for NWS Ops Center's assistance, but we have no remedy for
> this type of incident. What I can certainly do though is let the field know
> that TOC is currently out of business. Is there an identified procedure to
> follow when TOC is unreachable through the normal process? Should I have
> the field/ROCs email ops center for the time being regarding ticket
> requests until we get this settled?
>
> Mike
>
>
> --
> *Mike Sowko*
> Emergency Response Specialist
> NWS Operations Center
> U.S. Department of Commerce
>
>
>
> On 8/31/2016 7:29 PM, Ben Kyger - NOAA Federal wrote:
>
> I don't have Zacks cell. Anybody?
>
> On Aug 31, 2016, at 7:27 PM, John Murphy - NOAA Federal <
> john.d.murphy at noaa.gov> wrote:
>
> Don't think he's checking mail....anyone have his number?  Perhaps Zach?
>
> Sent from my iPhone
>
> On Aug 31, 2016, at 7:26 PM, Luis Cano - NOAA Federal <luis.cano at noaa.gov>
> wrote:
>
> Looped on Richard Varn, to see if the NWS ACIO can help.
>
> On Wednesday, August 31, 2016, NOAA SDM <sdm at noaa.gov> wrote:
>
>>
>> ALL,
>>
>> We are requesting immediate assistance from the NWS Ops center to assist
>> NCEP NCO OMB/SS with resolving an issue with their main google email acct..
>> due to the new 2 step authorization process.. this process has locked out
>> the 24/7 OMB/SS (TOC) employees from performing their real time duties.
>> They receive email inquiries and requests for assistance from the field and
>> NWS customers and they are unable to
>> currently perform these duties due to the new 2 step process per OMB/SS
>> support.
>>
>> Please escalate this request inorder to have this issue resolved ASAP.
>> We are currently in CWD for multiple NWS Regions and we need to have them
>> functioning at
>> normal levels during this critical period in support of the NWS.
>>
>> Thanks,   SDM  Grant Newby
>>
>>
>> --
>> Senior Duty Meteorologist
>> NOAA/NWS/NCEP/NCO/OMB
>>
>
>
> --
> Sent from Gmail Mobile
>
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-- 
Senior Duty Meteorologist
NOAA/NWS/NCEP/NCO/OMB

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