<div dir="ltr">NOAA/NOS nowCOAST Status Message
<div>3:08 PM Wed Oct 4, 2017</div><div><br></div><div>As indicated in an earlier status message, the nowCOAST team has identified a potential issue with ArcGIS Server 10.5 that is sporadically causing images returned from multiple map services (including radar_meteo_imagery_nexrad_time and sat_meteo_imagery_time) to appear "washed out" (i.e. rendered with a dull or muted color palette). The issue appears to manifest in a certain percentage of REST MapServer 'export' requests as well as WMS 'GetMap' requests.</div><div><br></div><div>We are working with the software vendor to identify the root cause of the problem so that a workaround or bug fix can be implemented as soon as possible.</div><div><br></div><div>Until this issue is addressed, affected nowCOAST map services may be restarted periodically to address the issue, which may cause a brief access interruption to the affected map service(s). These map service restarts will be done on an as-needed basis and thus there is presently no planned time or frequency, however we do not anticipate they will be performed more than once per day.</div><div><br></div><div>As always, if you encounter problems with nowCOAST map services, please contact us at <a href="mailto:nowcoast.team@noaa.gov">nowcoast.team@noaa.gov</a> during regular business hours or <a href="mailto:sdm@noaa.gov">sdm@noaa.gov</a> (with cc: to <a href="mailto:nowcoast.team@noaa.gov">nowcoast.team@noaa.gov</a>) at night or over the weekend.</div><div><br></div><div>Jason Greenlaw</div><div>nowCOAST Team</div></div>