<div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Hi Mark. MRMS is primary in Boulder right now. I understand there may be ongoing issues in College Park which is where you are pulling from.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">We highly recommend customers use the DNS name<b> <a href="http://mrms-ldmout.ncep.noaa.gov" target="_blank">mrms-ldmout.ncep.noaa.gov</a></b> instead of an IP in their LDM config so we can move your traffic to our primary site as needed.(outages, patching, etc)</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Would it be possible for you to try that name in your ldm configurations and let us know if that solves your issue?</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">The two possible mrms ldmout IPs are:</div><div class="gmail_default"><font face="arial, helvetica, sans-serif">140.90.98.15 CP</font><br></div><div class="gmail_default"><font face="arial, helvetica, sans-serif"> 140.172.138.50 BLDR<br></font></div><div class="gmail_default"><font face="arial, helvetica, sans-serif"><br></font></div><div class="gmail_default"><font face="arial, helvetica, sans-serif">in case you need to get firewall changes made </font></div><div class="gmail_default"><font face="arial, helvetica, sans-serif"><br></font></div><div class="gmail_default"><font face="arial, helvetica, sans-serif">Let us know if we can be of more assistance.</font></div><div class="gmail_default"><font face="arial, helvetica, sans-serif"><br></font></div><div class="gmail_default"><font face="arial, helvetica, sans-serif">I've pasted in our welcome template below that we normally send MRMS customers. that hopefully explains it even better detail.</font></div><div class="gmail_default"><font face="arial, helvetica, sans-serif"><br></font></div><div class="gmail_default"><font face="arial, helvetica, sans-serif"><br></font></div><div class="gmail_default"><font face="arial, helvetica, sans-serif">Thanks</font></div><div class="gmail_default"><font face="arial, helvetica, sans-serif">Craig</font></div><div class="gmail_default"><font face="arial, helvetica, sans-serif"><br></font></div><div class="gmail_default"><font face="arial, helvetica, sans-serif">================================</font></div><div class="gmail_default"><font face="arial, helvetica, sans-serif"> <div class="gmail_default" style="color:rgb(80,0,80);font-family:arial,sans-serif;font-size:12.8px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial"><span style="font-family:arial,helvetica,sans-serif">Hello NEW_CUSTOMER,<br><br>You have provided us all the information that we need to set you up with MRMS data feed.<br>We normally add users<span> </span><span class="gmail-aBn" tabindex="0" style="border-bottom:1px dashed rgb(204,204,204)"><span class="gmail-aQJ" style="top: 2px; z-index: -1;">on Monday</span></span><span> </span>mornings, barring critical weather that would prevent us from modifying operational systems.<br><br>In the meanwhile, there are a few pointers for configuration at your end:<br><br>1) Firewall rules<br><br>Your firewall should accept both:<br><br> College Park MRMS LDM server: 140.90.98.15 (<a href="http://mrms-ldmout.cprk.ncep.noaa.gov/" target="_blank" style="color:rgb(17,85,204)">mrms-ldmout.cprk.ncep.noaa.<wbr>gov</a>)<br> Boulder MRMS LDM server: 140.172.138.50 (<a href="http://mrms-ldmout.bldr.ncep.noaa.gov/" target="_blank" style="color:rgb(17,85,204)">mrms-ldmout.bldr.ncep.noaa.<wbr>gov</a>)<br><br>From the NCEP end, there are no firewall restrictions in place.<br><br>2) Modify your request lines to pull specific products from our MRMS server -<span> </span><a href="http://mrms-ldmout.ncep.noaa.gov/" target="_blank" style="color:rgb(17,85,204)">mrms-ldmout.ncep.noaa.gov</a>.<br><a href="http://mrms-ldmout.ncep.noaa.gov/" target="_blank" style="color:rgb(17,85,204)">mrms-ldmout.ncep.noaa.gov</a><span> </span>is the alias that you should be using as NCO would be switching between the College Park and Boulder sites. The alias makes the switch transparent to you.<span> </span><br><br>3) Ensure time on your system(s) is accurate. I am assuming you use ntpd to synchronize your clocks.<br><br></span></div><div class="gmail_default" style="color:rgb(80,0,80);font-family:arial,sans-serif;font-size:12.8px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial"><span style="font-family:arial,helvetica,sans-serif">4) For more information on using ldm - please check the Unidata website -<span> </span><a href="https://www.unidata.ucar.edu/software/ldm/ldm-current/" target="_blank" style="color:rgb(17,85,204)">https://www.unidata.ucar.edu/<wbr>software/ldm/ldm-current/</a><br></span></div><div class="gmail_default" style="color:rgb(80,0,80);font-family:arial,sans-serif;font-size:12.8px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial"><span style="font-family:arial,helvetica,sans-serif"><br></span></div><div class="gmail_default" style="color:rgb(80,0,80);font-family:arial,sans-serif;font-size:12.8px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial"><span style="font-family:arial,helvetica,sans-serif">Let us know if you have any further questions.<br><br></span></div><div class="gmail_default" style="color:rgb(80,0,80);font-family:arial,sans-serif;font-size:12.8px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial"><span style="font-family:arial,helvetica,sans-serif">Thanks,<br></span></div>
<br></font></div><div class="gmail_default"><font face="arial, helvetica, sans-serif"><br></font></div><div class="gmail_default"><font face="arial, helvetica, sans-serif"><br></font></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Aug 2, 2018 at 5:21 PM, Mark Loeffelbein - NOAA Federal <span dir="ltr"><<a href="mailto:mark.loeffelbein@noaa.gov" target="_blank">mark.loeffelbein@noaa.gov</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">WRHQ hasn't received MRMS_FLASH_QPE since 2018-08-02 15:59:59. We obtain the data over LDM from 140.90.98.15. Is anyone else experiencing this?<div><br clear="all"><div><div class="m_5057565669815817589gmail_signature"><div dir="ltr"><div><div dir="ltr"><b><font color="#999999">Mark Loeffelbein</font></b><br><span style="color:rgb(136,136,136)">Science and Technology Infusion Division</span><br style="color:rgb(136,136,136)"><span style="color:rgb(136,136,136)">National Weather Service - Western Region Headquarters</span><font color="#333333"><br></font><div><span style="color:rgb(136,136,136)">801-524-5131<br></span></div><div><span style="color:rgb(136,136,136)">VOIP 734258<br></span></div></div></div></div></div></div>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font color="#999999" size="1" face="comic sans ms, sans-serif">Craig Donahue Sr.</font></div><div><font color="#999999" size="1" face="comic sans ms, sans-serif">Contractor Team Lead for Tier 2 Application Support</font></div><div><br></div><div><font color="#999999" size="1" face="comic sans ms, sans-serif">NOAA/NWS/NCEP/NCO/IDSB</font></div><div><font size="1" face="comic sans ms, sans-serif"><a href="mailto:craig.donahue@noaa.gov" target="_blank">craig.donahue@noaa.gov</a> </font></div><div><font size="1" face="comic sans ms, sans-serif"><span title="Call with Google Voice" style="color:rgb(153,153,153)"><span title="Call with Google Voice">410-635-4357</span></span><span style="color:rgb(153,153,153)"> (VOICE/SMS)</span></font></div><div style="font-family:arial;font-size:small"><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
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