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<p class="MsoNormal" style="margin-top:7.5pt"><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif;color:#333333">Hello,<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:7.5pt"><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif;color:#333333">We are using MRMS data for several projects and have found many instances of missing data. I mentioned this in an email back in Nov 2015
 (see below) and was told that that you were working on it. Any update on progress on this? I assume you do not archive data so restatement is not possible, is this correct?<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:7.5pt"><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif;color:#333333">Thank you,<br>
Steve Massa&nbsp; </span><o:p></o:p></p>
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<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-top:7.5pt"><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif;color:#333333">&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:7.5pt"><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif">Nov 2015 contact with Victor Zubko @NOAA regarding missing MRMS data.</span><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif;color:#333333">
<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif;color:#333333"><span style="mso-list:Ignore">1.<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif;color:#333333">Hi Steve,<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:7.5pt"><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif;color:#333333">Thanks for contacting us. MRMS is a real time system, so we collect nothing. Usually, the data is available for 1 hour in its destination
 directory, and then it is removed to clear space for next data, and so on. We had and continue to have problems with missing data. We have open tickets and are working with the developers to fix this, and hope to improve the situation.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:7.5pt"><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif;color:#333333">Could you please provide us with the information what products and on what day/time are missing.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:7.5pt"><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif;color:#333333">Thank you very much,<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:7.5pt"><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif;color:#333333">&nbsp;Victor<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:7.5pt"><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif;color:#333333"><o:p>&nbsp;</o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#575A5D">Stephen Massa</span></b><span style="font-size:9.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#58595B">&nbsp;</span><span style="font-size:7.5pt;font-family:&quot;Arial&quot;,sans-serif;color:#B9B9B9">|</span><span style="font-size:9.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#58595B">&nbsp;Director
 of Operations</span><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#58595B">Phone:&nbsp;&#43;1.781.761.2250
</span><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><a href="http://www.verisk.com/insurance/"><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;color:blue;text-decoration:none"><img border="0" width="144" height="40" id="_x0000_i1031" src="http://www.stationerycentral.com/SignatureImages11/VInsuranceSolutions-144x40.png" alt="Verisk Insurance Solutions"></span></a><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><a href="http://www.forbes.com/innovative-companies/list/#tab:rank_search:verisk"><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;color:blue;text-decoration:none"><img border="0" width="102" height="71" id="_x0000_i1030" src="http://www.stationerycentral.com/SignatureImages11/forbes-2016_102x71.png" alt="Forbes 2016 Most Innovative Companies"></span></a><a href="http://www.forbes.com/best-employers/list/#tab:rank_search:Verisk"><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;color:blue;text-decoration:none"><img border="0" width="119" height="71" id="_x0000_i1029" src="http://www.stationerycentral.com/SignatureImages11/forbes-2016_119x71.png" alt="Forbes 2016 Best Large Employers"></span></a><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#575A5D"><a href="http://www.verisk.com/insurance/"><span style="color:#575A5D;text-decoration:none">verisk.com</span></a>&nbsp;</span><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#575A5D">|</span><span style="font-size:9.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#575A5D">&nbsp;<a href="http://www.dynasend.com/signatures/vcard/smassa-at-verisk.com.vcf"><span style="color:#575A5D;text-decoration:none">vCard</span></a>&nbsp;</span><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#575A5D">|</span><span style="font-size:9.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#575A5D">&nbsp;<a href="https://www.google.com/maps/place/131&#43;Dartmouth&#43;St,&#43;Boston,&#43;MA&#43;02116/@42.3469456,-71.0750738,16z/data=!4m2!3m1!1s0x89e37a0d13004401:0x3af21115f445d774?hl=en"><span style="color:#575A5D;text-decoration:none">Map</span></a>&nbsp;</span><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#575A5D">|</span><span style="font-size:9.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#575A5D">&nbsp;<a href="mailto:smassa@verisk.com"><span style="color:#575A5D;text-decoration:none">Email</span></a></span><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><a href="http://www.verisk.com/blog"><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;color:blue;text-decoration:none"><img border="0" width="30" height="25" id="_x0000_i1028" src="http://www.stationerycentral.com/si/vr-blg-30x25-R.png" alt="Blog"></span></a><a href="https://www.linkedin.com/company/verisk-insurance-solutions"><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;color:blue;text-decoration:none"><img border="0" width="31" height="25" id="_x0000_i1027" src="http://www.stationerycentral.com/si/vr-li-31x25-R.png" alt="LinkedIn"></span></a><a href="https://twitter.com/veriskinsurance"><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;color:blue;text-decoration:none"><img border="0" width="31" height="25" id="_x0000_i1026" src="http://www.stationerycentral.com/si/vr-tw-31x25-R.png" alt="Twitter"></span></a><a href="http://feeds.feedburner.com/2015-Verisk-NewsA?type=rss"><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;color:blue;text-decoration:none"><img border="0" width="31" height="25" id="_x0000_i1025" src="http://www.stationerycentral.com/si/vr-rss-31x25-R.png" alt="RSS Feed"></span></a><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif"><o:p></o:p></span></p>
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