<div dir="ltr"><div><div><div><div><div><div>Hi Steve,<br><br></div>Thank you for bringing this to our attention. <br><br></div>Can you give us some information that would help us understand this better:<br><br></div>1) Do you have any specific timeline(s) during which there were issues? Which is the latest such instance?<br><br></div>2) What are the products/groups that you were observing gaps? <br><br></div>Thanks much,<br><br></div>-Jay<br></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Jan 5, 2017 at 2:38 PM, Massa, Stephen <span dir="ltr"><<a href="mailto:smassa@verisk.com" target="_blank">smassa@verisk.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal" style="margin-top:7.5pt"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">Hello,<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-top:7.5pt"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">We are using MRMS data for several projects and have found many instances of missing data. I mentioned this in an email back in Nov 2015
(see below) and was told that that you were working on it. Any update on progress on this? I assume you do not archive data so restatement is not possible, is this correct?<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-top:7.5pt"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">Thank you,<br>
Steve Massa </span><u></u><u></u></p>
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<p class="MsoNormal" style="margin-top:7.5pt"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">+++++++++++++++++++++++++++<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-top:7.5pt"><span style="font-size:10.5pt;font-family:"Arial",sans-serif">Nov 2015 contact with Victor Zubko @NOAA regarding missing MRMS data.</span><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">
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<u></u><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"><span>1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">Hi Steve,<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-top:7.5pt"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">Thanks for contacting us. MRMS is a real time system, so we collect nothing. Usually, the data is available for 1 hour in its destination
directory, and then it is removed to clear space for next data, and so on. We had and continue to have problems with missing data. We have open tickets and are working with the developers to fix this, and hope to improve the situation.<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-top:7.5pt"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">Could you please provide us with the information what products and on what day/time are missing.<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-top:7.5pt"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">Thank you very much,<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-top:7.5pt"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> Victor<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#575a5d">Stephen Massa</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#58595b"> </span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#b9b9b9">|</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#58595b"> Director
of Operations</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#58595b">Phone: <a href="tel:(781)%20761-2250" value="+17817612250" target="_blank">+1.781.761.2250</a>
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<p class="MsoNormal"><a href="http://www.verisk.com/insurance/" target="_blank"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:blue;text-decoration:none"><img id="m_-2487028715866269131_x0000_i1031" src="http://www.stationerycentral.com/SignatureImages11/VInsuranceSolutions-144x40.png" alt="Verisk Insurance Solutions" height="40" border="0" width="144"></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><u></u><u></u></span></p>
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<p class="MsoNormal"><a href="http://www.forbes.com/innovative-companies/list/#tab:rank_search:verisk" target="_blank"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:blue;text-decoration:none"><img id="m_-2487028715866269131_x0000_i1030" src="http://www.stationerycentral.com/SignatureImages11/forbes-2016_102x71.png" alt="Forbes 2016 Most Innovative Companies" height="71" border="0" width="102"></span></a><a href="http://www.forbes.com/best-employers/list/#tab:rank_search:Verisk" target="_blank"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:blue;text-decoration:none"><img id="m_-2487028715866269131_x0000_i1029" src="http://www.stationerycentral.com/SignatureImages11/forbes-2016_119x71.png" alt="Forbes 2016 Best Large Employers" height="71" border="0" width="119"></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#575a5d"><a href="http://www.verisk.com/insurance/" target="_blank"><span style="color:#575a5d;text-decoration:none">verisk.com</span></a> </span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#575a5d">|</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#575a5d"> <a href="http://www.dynasend.com/signatures/vcard/smassa-at-verisk.com.vcf" target="_blank"><span style="color:#575a5d;text-decoration:none">vCard</span></a> </span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#575a5d">|</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#575a5d"> <a href="https://www.google.com/maps/place/131+Dartmouth+St,+Boston,+MA+02116/@42.3469456,-71.0750738,16z/data=!4m2!3m1!1s0x89e37a0d13004401:0x3af21115f445d774?hl=en" target="_blank"><span style="color:#575a5d;text-decoration:none">Map</span></a> </span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#575a5d">|</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#575a5d"> <a href="mailto:smassa@verisk.com" target="_blank"><span style="color:#575a5d;text-decoration:none">Ema<wbr>il</span></a></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><u></u><u></u></span></p>
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<br></blockquote></div><br><br clear="all"><br>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><span><font color="#888888"><span><font color="#888888">Jaysankar Iyer (CyberData Technologies, Inc.)<br>National Oceanic and Atmospheric Administration NWS | NCEP | NCO | IDSB<br>
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