Do we know what changed? We tested all this out and we had connectivity. Seems odd that it would change. Since I am out of the office, I have added Doug and Tony if you need help in diagnosing the problem.<br><br>On Wednesday, August 10, 2016, Scott Jacobs - NOAA Federal <<a href="mailto:scott.jacobs@noaa.gov">scott.jacobs@noaa.gov</a>> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Laurie,<div><br></div><div>They can report the problem to the IDP Support mailing list included on this thread. I also put in an OpsNet ticket and they did an RC to allow all the Regions to connect to our Boulder servers. So, maybe a ticket with OpsNet to check and fix the firewalls. </div><div><br></div><div>Scott</div><div><br></div><div><br></div></div><div class="gmail_extra"><br clear="all"><div><div data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div><br></div><div>Scott Jacobs</div><div>NOAA/NWS/NCEP/NCO/IDSB</div><div><font color="#000000">301-683-3910</font></div><div><br></div></div></div></div></div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote">On Wed, Aug 10, 2016 at 11:16 AM, Laurie Hogan - NOAA Federal <span dir="ltr"><<a href="javascript:_e(%7B%7D,'cvml','laurie.hogan@noaa.gov');" target="_blank">laurie.hogan@noaa.gov</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Scott,<div>Hi. </div><div>FYI.</div><div>I'm on a list server group that includes the RFCs. There was discussion trend started yesterday where there were several CR and SR that were discussion issues with the receipt of the Q3, xmrg format MRMS files.</div><div>There didn't seem to be receipt issues by ER RFCs. I don't recall WR RFCs chiming in. The RFCs that noticed issues talked about the issues starting on 8/4.</div><div><br></div><div>Is there a ticketing system that they should be reporting to, or help desk that they can contact directly? Or since they receive these second hand through their regions, they should do something different?</div><div><br></div><div>Thanks.</div><span><font color="#888888"><div>Laurie</div></font></span></div><div class="gmail_extra"><br><div class="gmail_quote"><div><div>On Mon, Aug 1, 2016 at 8:02 AM, Scott Jacobs - NOAA Federal <span dir="ltr"><<a href="javascript:_e(%7B%7D,'cvml','scott.jacobs@noaa.gov');" target="_blank">scott.jacobs@noaa.gov</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div><div dir="ltr">MRMS LDM Customers,<div><br></div><div>As we told you in June, NCO has <span style="font-size:12.8px">set up a mirror facility in Boulder, CO, for the Integrated Dissemination Program. </span><font size="-1">This facility in Boulder will be running the same IDP applications as the current NCO facility in College Park, MD, including the Multi-Radar/Multi-Sensor (MRMS) application developed by NSSL.</font></div><div><br></div><div>On Thursday, August 4, 2016 at 1500 UTC, we will be switching to the Boulder servers as the primary distribution point. We plan on running on the Boulder servers for the foreseeable future. Therefore, please ensure you have the following configuration in your LDM:</div><div><br></div><div><font size="-1">Your firewall should accept both:<br></font><ul style="font-size:12.8px"><li style="margin-left:15px"><font size="-1">CURRENT MRMS LDM server: 140.90.98.15 (<b>mrms-ldmout.cprk.ncep.noaa.go</b><b><wbr>v</b>)</font></li><li style="margin-left:15px"><font size="-1">NEW Boulder MRMS LDM server: 140.172.138.50 <b>(mrms-ldmout.bl<wbr>dr.ncep.noaa.go</b><b>v</b>)</font></li></ul><p style="font-size:12.8px"><font size="-1">Additionally, your LDM configuration should request from </font><font size="-1">LDM server <b><a href="http://mrms-ldmout.ncep.noaa.gov" target="_blank">mrms-ldmout.ncep.noaa.g<wbr>ov</a></b>. <br></font></p><p style="font-size:12.8px"><font size="-1">Once the firewall rules are updated and the LDM request line is changed to </font><font size="-1"><b><a href="http://mrms-ldmout.ncep.noaa.gov" target="_blank">mrms-ldmout.ncep.noaa.gov</a> </b>n<wbr>o further changes should be required on your side. <br></font></p><div><font size="-1">We ask tha</font>t if you have problems on August 4, please send an email to <b><a href="javascript:_e(%7B%7D,'cvml','ncep.list.idp_support@noaa.gov');" target="_blank">ncep.list.idp_support@noaa.gov</a></b><wbr>. We will be monitoring the servers and will respond to any issues as soon as possible. </div><div><br></div><div>Thanks,</div><div><br></div><div>Scott</div><div><br></div><div><div data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div><br></div><div>Scott Jacobs</div><div>NOAA/NWS/NCEP/NCO/IDSB</div><div><font color="#000000"><a href="tel:301-683-3910" value="+13016833910" target="_blank">301-683-3910</a></font></div><div><br></div></div></div></div></div></div></div></div></div></div></div></div></div>
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</blockquote><br><br>-- <br>Thanks,<br>Paul Kirkwood - NOAA Federal (from iPad)<br>Chief, Technology Infusion Branch (TIB)<br>Science and Technology Services Division (STSD)<br>Southern Region Headquarters<br>Email: <a href="mailto:Paul.Kirkwood@noaa.gov">Paul.Kirkwood@noaa.gov</a><br>Phone: 817-978-1100 x.145<br><a href="http://www.srh.noaa.gov/">http://www.srh.noaa.gov/</a><br>"Science Is Organized Knowledge" - Library of Congress<br>