<div dir="ltr"><div><div><div><div><div>MRMS customers,<br><br></div>We have experienced some widespread system issues this morning that have caused a loss of MRMS products.   Unfortunately the issue was on both the primary and backup tier, so we will not be able to retrieve files to fill the gap.<br><br></div>At this point the infrastructure issues have been resolved, and MRMS is once again producing the full suite of products, though I expect a few of the long term (multi-hour) products may have additional gaps during the recovery.<br><br></div>Apologies,<br><br></div>Derek<br></div>IDP Onboarding  <br></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Jul 6, 2016 at 12:02 PM, Samuel Hartwick <span dir="ltr">&lt;<a href="mailto:Samuel.Hartwick@dtn.com" target="_blank">Samuel.Hartwick@dtn.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">





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<p class="MsoNormal"><span style="color:#1f497d">We also see that the 24H file for the 14Z update is also not available. Please update the file to
<a href="http://mrms.ncep.noaa.gov/data/2D/GaugeCorr_QPE_24H/" target="_blank">http://mrms.ncep.noaa.gov/data/2D/GaugeCorr_QPE_24H/</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">The file name should be </span><a href="http://mrms.ncep.noaa.gov/data/2D/GaugeCorr_QPE_24H/MRMS_GaugeCorr_QPE_24H_00.00_20160706-130000.grib2.gz" target="_blank"><span style="font-size:13.5pt">MRMS_GaugeCorr_QPE_24H_00.00_20160706-140000.grib2.gz</span></a><span style="color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">Thanks,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">Samuel Hartwick</span></b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"> |</span><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"> 
</span><b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:green">Schneider Electric
</span></b><b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"> | Cloud Services |</span></b><b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"> </span></b><b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">United
 States | </span></b><b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">Data Center Specialist<br>
</span></b><b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">Tel:
</span></b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"><a href="tel:%2B1%20952%20882%204305" value="+19528824305" target="_blank">+1 952 882 4305</a>  |
<b>Fax: </b><a href="tel:%2B1%20952%20882%204436" value="+19528824436" target="_blank">+1 952 882 4436</a></span><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">
<b><br>
</b></span><b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">Email:</span></b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">
</span><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"><a href="mailto:samuel.hartwick@dtn.com" target="_blank">samuel.hartwick@dtn.com</a></span><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">  | 
</span><b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">Site:</span></b><b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"> 
</span></b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"> </span><span style="color:#1f497d"><a href="http://www.schneider-electric.com/" target="_blank"><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">www.schneider-electric.com</span></a></span><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"> 
 |   </span><b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">Address:</span></b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"> 11400 Rupp Drive, Burnsville, MN  55337
<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#00a000">*** Please consider the environment before printing this e-mail</span><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;"> Samuel Hartwick
<br>
<b>Sent:</b> Wednesday, July 06, 2016 15:56<br>
<b>To:</b> <a href="mailto:ncep.list.idp_support@noaa.gov" target="_blank">ncep.list.idp_support@noaa.gov</a><br>
<b>Cc:</b> Computer_Operations<br>
<b>Subject:</b> Missing MRMS file<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Hello,<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">It looks like the 14Z 01H is not available. We have not seen an update to
<a href="http://mrms.ncep.noaa.gov/data/2D/GaugeCorr_QPE_01H/" target="_blank">http://mrms.ncep.noaa.gov/data/2D/GaugeCorr_QPE_01H/</a> for about 90 minutes now.<u></u><u></u></p>
<p class="MsoNormal"><br>
The file name should be <a href="http://mrms.ncep.noaa.gov/data/2D/GaugeCorr_QPE_01H/MRMS_GaugeCorr_QPE_01H_00.00_20160706-130000.grib2.gz" target="_blank">
MRMS_GaugeCorr_QPE_01H_00.00_20160706-140000.grib2.gz</a><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">If you can please update the file on the site, we will be able to pull them from there.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Thank you,<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">Samuel Hartwick</span></b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;"> |<span style="color:#1f497d"> 
</span><b><span style="color:green">Schneider Electric </span> | Cloud Services |<span style="color:#1f497d"> </span>United States |
<span style="color:#1f497d">Data Center Specialist<br>
</span>Tel: </b><a href="tel:%2B1%20952%20882%204305" value="+19528824305" target="_blank">+1 952 882 4305</a>  | <b>Fax: </b><a href="tel:%2B1%20952%20882%204436" value="+19528824436" target="_blank">+1 952 882 4436</a><span style="color:#1f497d">
<b><br>
</b></span><b>Email:</b><span style="color:#1f497d"> </span><a href="mailto:samuel.hartwick@dtn.com" target="_blank">samuel.hartwick@dtn.com</a><span style="color:#1f497d">  | 
</span><b>Site:<span style="color:#1f497d">  </span></b><span style="color:#1f497d"> </span></span><a href="http://www.schneider-electric.com/" target="_blank"><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">www.schneider-electric.com</span></a><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"> 
 |   </span><b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">Address:</span></b><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;"> 11400 Rupp Drive, Burnsville, MN  55337
<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#00a000">*** Please consider the environment before printing this e-mail</span><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
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