[Ncep.list.idp.mrms.users] [Marketing] MRMS Failover to College Park - ~19Z 11/02/2018

Karen Cooper - NOAA Affiliate karen.cooper at noaa.gov
Tue Nov 6 16:34:18 UTC 2018


Hi Kevin,

So, do you have a single data request?  Or do you have multiple discrete
data requests?

I'm asking because I have a number of discrete requests and I am getting
some with no problem, but not others.

Also, you mention the latency -- can you confirm that you are seeing
latency on your end but no latency in the upstream queue?

Lastly, my problems did not seem too bad until 11/04-2340 (from MRMS OPS).
I have not looked closely at prior data for latency.

On Tue, Nov 6, 2018 at 10:19 AM Kevin W. Thomas <kwthomas at wizard.caps.ou.edu>
wrote:

> Hi Karen...
>
> >Hi Kevin,
> >
> >I'm working with Jay on a similar problem.
> >
> >Could you tell me what your requests look like?  Are certain requests
> being
> >dropped or ignored?
>
> I think the problem is that the data transfer is so slow, the LDM circular
> buffer on the NOAA end is wrapping around so the unsent data is
> overwritten.
>
> My guess is that it holds 30-35 minutes of data.
>
> I know LDM will log problems if the receiving end us too slow processing
> the data.
>
> >I'm asking because I have multiple requests to get MRMS data for our
> >archive and web pages and some requests are fine while others are failing.
> >
> >Also, I can see that the data is being created and getting into the LDM
> >queues on the NCO end, so there has to be something going on with the
> >connections.
>
> Can you track down when problems started?  00Z Saturday was fine.  By 01Z,
> we were behind.
>
>         == kwthomas ==
>
> >On Mon, Nov 5, 2018 at 3:53 PM Kevin W. Thomas <
> kwthomas at wizard.caps.ou.edu=
> >>
> >wrote:
> >
> >>
> >> Jay...
> >>
> >> I've noticed something strange.  We're not getting a lot of MRMS data
> >> files.  The ones that we get are timestamped over 30 minutes old.  LDM
> is
> >> showing zero complaints.  I've restarted LDM, but I see no signs of
> >> improvement.
> >>
> >> The problems started between 00Z and 01Z Saturday night and has just
> >> gotten worse.
> >>
> >> It's always possible there is a problem at our end, however, none of my
> >> other LDM connections have problems with delayed data.
> >>
> >> Kevin W. Thomas
> >> Center for Analysis and Prediction of Storms
> >> University of Oklahoma
> >> Norman, Oklahoma
> >>
> >> On Mon, 5 Nov 2018, 'Bath, Kenneth' via _NCEP.List.idp.mrms.users wrote:
> >>
> >> > Jay,
> >> >
> >> > We saw the switch to College Park on Friday at 1909Z. However, the
> >> hourly dropped & delayed products on LDM continued until about 0020Z on
> >> Saturday, Nov. 3. Since then, the dropped & missing product have
> generall=
> >y
> >> been around 0210Z and 1410Z daily, and also during the 03Z hour.
> >> >
> >> > Ken
> >> >
> >> > From: ncep.list.idp.mrms.users-bounces at lstsrv.ncep.noaa.gov <
> >> ncep.list.idp.mrms.users-bounces at lstsrv.ncep.noaa.gov> On Behalf Of Jay
> >> Iyer
> >> > Sent: Friday, November 02, 2018 3:06 PM
> >> > To: ncep.list.idp.mrms.users at noaa.gov
> >> > Cc: idp-support at noaa.gov
> >> > Subject: [Marketing] [Ncep.list.idp.mrms.users] MRMS Failover to
> Colleg=
> >e
> >> Park - ~19Z 11/02/2018
> >> >
> >> > MRMS Customers,
> >> >
> >> > MRMS will be moved to the College Park data center shortly at/around
> 19=
> >Z
> >> today. We expect only a minimal disruption of data associated with this
> >> failover.
> >> >
> >> > If you experience a longer loss of data or any other issues with the
> >> failover and upgrade, please let the IDP team know and we will work
> throu=
> >gh
> >> any issues.
> >> >
> >> > Thanks much,
> >> >
> >> > -Jay Iyer
> >> >
> >> >
> >> > --
> >> > Jay Iyer CyberData Technologies, Inc.
> >> > National Oceanic and Atmospheric Administration NWS | NCEP | NCO |
> IDSB
> >> > U.S. Department of Commerce
> >> > 5830 University Research Court
> >> > College Park, Maryland 20740
> >> > 301.683.1483<tel:301.683.1483> | jaysankar.iyer at noaa.gov<mailto:
> >> jaysankar.iyer at noaa.gov>
> >> >
> >> _______________________________________________
> >> Ncep.list.idp.mrms.users mailing list
> >> Ncep.list.idp.mrms.users at lstsrv.ncep.noaa.gov
> >>
> https://www.lstsrv.ncep.noaa.gov/mailman/listinfo/ncep.list.idp.mrms.user=
> >s
> >>
> >
> >
> >--=20
> >=E2=80=9CThe presence of those seeking the truth is infinitely to be
> prefer=
> >red to
> >the presence of those who think they=E2=80=99ve found it."
> > -- Terry Prachett
> >
> >-------------------------------------------
> >Karen.Cooper at noaa.gov
> >
> >Phone#:  405-325-6456
> >Cell:   405-834-8559
> >National Severe Storms Laboratory
> >
> >--000000000000fb75c6057a01254b
> >Content-Type: text/html; charset="UTF-8"
> >Content-Transfer-Encoding: quoted-printable
> >
> ><div dir=3D"ltr">Hi Kevin,<div><br></div><div>I&#39;m working with Jay on
> a=
> > similar problem.=C2=A0=C2=A0</div><div><br></div><div>Could you tell me
> wh=
> >at your requests look like?=C2=A0 Are certain requests being dropped or
> ign=
> >ored?=C2=A0</div><div><br></div><div>I&#39;m asking because I have
> multiple=
> > requests to get MRMS data for our archive and web pages and some
> requests =
> >are fine while others are
> failing.=C2=A0=C2=A0</div><div><br></div><div>Als=
> >o, I can see that the data is being created and getting into the LDM
> queues=
> > on the NCO end, so there has to be something going on with the
> connections=
> >.=C2=A0=C2=A0</div></div><br><div class=3D"gmail_quote"><div
> dir=3D"ltr">On=
> > Mon, Nov 5, 2018 at 3:53 PM Kevin W. Thomas &lt;<a href=3D"mailto:
> kwthomas=
> >@wizard.caps.ou.edu">kwthomas at wizard.caps.ou.edu</a>&gt;
> wrote:<br></div><b=
> >lockquote class=3D"gmail_quote" style=3D"margin:0 0 0
> .8ex;border-left:1px =
> >#ccc solid;padding-left:1ex"><br>
> >Jay...<br>
> ><br>
> >I&#39;ve noticed something strange.=C2=A0 We&#39;re not getting a lot of
> MR=
> >MS data<br>
> >files.=C2=A0 The ones that we get are timestamped over 30 minutes old.=C2=
> >=A0 LDM is<br>
> >showing zero complaints.=C2=A0 I&#39;ve restarted LDM, but I see no signs
> o=
> >f<br>
> >improvement.<br>
> ><br>
> >The problems started between 00Z and 01Z Saturday night and has just<br>
> >gotten worse.<br>
> ><br>
> >It&#39;s always possible there is a problem at our end, however, none of
> my=
> ><br>
> >other LDM connections have problems with delayed data.<br>
> ><br>
> >Kevin W. Thomas<br>
> >Center for Analysis and Prediction of Storms<br>
> >University of Oklahoma<br>
> >Norman, Oklahoma<br>
> ><br>
> >On Mon, 5 Nov 2018, &#39;Bath, Kenneth&#39; via _NCEP.List.idp.mrms.users
> w=
> >rote:<br>
> ><br>
> >&gt; Jay,<br>
> >&gt;<br>
> >&gt; We saw the switch to College Park on Friday at 1909Z. However, the
> hou=
> >rly dropped &amp; delayed products on LDM continued until about 0020Z on
> Sa=
> >turday, Nov. 3. Since then, the dropped &amp; missing product have
> generall=
> >y been around 0210Z and 1410Z daily, and also during the 03Z hour.<br>
> >&gt;<br>
> >&gt; Ken<br>
> >&gt;<br>
> >&gt; From: <a href=3D"mailto:
> ncep.list.idp.mrms.users-bounces at lstsrv.ncep.n=
> >oaa.gov"
> target=3D"_blank">ncep.list.idp.mrms.users-bounces at lstsrv.ncep.noa=
> >a.gov</a> &lt;<a href=3D"mailto:
> ncep.list.idp.mrms.users-bounces at lstsrv.nce=
> >p.noaa.gov"
> target=3D"_blank">ncep.list.idp.mrms.users-bounces at lstsrv.ncep.=
> >noaa.gov</a>&gt; On Behalf Of Jay Iyer<br>
> >&gt; Sent: Friday, November 02, 2018 3:06 PM<br>
> >&gt; To: <a href=3D"mailto:ncep.list.idp.mrms.users at noaa.gov"
> target=3D"_bl=
> >ank">ncep.list.idp.mrms.users at noaa.gov</a><br>
> >&gt; Cc: <a href=3D"mailto:idp-support at noaa.gov"
> target=3D"_blank">idp-supp=
> >ort at noaa.gov</a><br>
> >&gt; Subject: [Marketing] [Ncep.list.idp.mrms.users] MRMS Failover to
> Colle=
> >ge Park - ~19Z 11/02/2018<br>
> >&gt;<br>
> >&gt; MRMS Customers,<br>
> >&gt;<br>
> >&gt; MRMS will be moved to the College Park data center shortly at/around
> 1=
> >9Z today. We expect only a minimal disruption of data associated with
> this =
> >failover.<br>
> >&gt;<br>
> >&gt; If you experience a longer loss of data or any other issues with the
> f=
> >ailover and upgrade, please let the IDP team know and we will work
> through =
> >any issues.<br>
> >&gt;<br>
> >&gt; Thanks much,<br>
> >&gt;<br>
> >&gt; -Jay Iyer<br>
> >&gt;<br>
> >&gt;<br>
> >&gt; --<br>
> >&gt; Jay Iyer CyberData Technologies, Inc.<br>
> >&gt; National Oceanic and Atmospheric Administration NWS | NCEP | NCO |
> IDS=
> >B<br>
> >&gt; U.S. Department of Commerce<br>
> >&gt; 5830 University Research Court<br>
> >&gt; College Park, Maryland 20740<br>
> >&gt; 301.683.1483&lt;tel:301.683.1483&gt; | <a href=3D"mailto:
> jaysankar.iye=
> >r at noaa.gov" target=3D"_blank">jaysankar.iyer at noaa.gov</a>&lt;mailto:<a
> href=
> >=3D"mailto:jaysankar.iyer at noaa.gov"
> target=3D"_blank">jaysankar.iyer at noaa.g=
> >ov</a>&gt;<br>
> >&gt;<br>
> >_______________________________________________<br>
> >Ncep.list.idp.mrms.users mailing list<br>
> ><a href=3D"mailto:Ncep.list.idp.mrms.users at lstsrv.ncep.noaa.gov"
> target=3D"=
> >_blank">Ncep.list.idp.mrms.users at lstsrv.ncep.noaa.gov</a><br>
> ><a href=3D"
> https://www.lstsrv.ncep.noaa.gov/mailman/listinfo/ncep.list.idp.=
> >mrms.users" rel=3D"noreferrer" target=3D"_blank">
> https://www.lstsrv.ncep.no=
> >aa.gov/mailman/listinfo/ncep.list.idp.mrms.users</a><br>
> ></blockquote></div><br clear=3D"all"><div><br></div>-- <br><div
> dir=3D"ltr"=
> > class=3D"gmail_signature" data-smartmail=3D"gmail_signature"><div
> dir=3D"l=
> >tr"><div><div dir=3D"ltr"><div><div dir=3D"ltr"><div><div
> dir=3D"ltr"><div>=
> ><div dir=3D"ltr">=E2=80=9CThe presence of those seeking the truth is
> infini=
> >tely to be preferred to the presence of those who think they=E2=80=99ve
> fou=
> >nd it.&quot;<br></div><div>=C2=A0-- Terry Prachett<br></div><div
> dir=3D"ltr=
> >"><br>-------------------------------------------<br><a href=3D"mailto:
> Kare=
> >n.Cooper at noaa.gov" target=3D"_blank">Karen.Cooper at noaa.gov
> </a><br><br><span=
> > style=3D"color:rgb(0,0,0)">Phone#:=C2=A0 405-325-6456</span><br>Cell:=C2=
> >=A0=C2=A0 405-834-8559<br>National Severe Storms
> Laboratory<br><br></div></=
> >div></div></div></div></div></div></div></div></div>
> >
> >--000000000000fb75c6057a01254b--
> >
>


-- 
“The presence of those seeking the truth is infinitely to be preferred to
the presence of those who think they’ve found it."
 -- Terry Prachett

-------------------------------------------
Karen.Cooper at noaa.gov

Phone#:  405-325-6456
Cell:   405-834-8559
National Severe Storms Laboratory
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