[Ncep.list.idp.mrms.users] [Ncep.list.idp_support] MRMS Data Request / Error

Craig Donahue - NOAA Affiliate craig.donahue at noaa.gov
Mon Jun 25 13:11:51 UTC 2018 

Daniel, can you provide your IP that is the src ip for the pull so we can
look at our logs.     This site does not require authentication and no
other users are complaining so we need to see why you get re-directs.


Make sure if you are natted outbound that you provide that IP.

This cmd may help get your nat IP.

curl ipinfo.io/ip

cd

On Mon, Jun 25, 2018 at 8:36 AM, Daniel Hartung <
daniel.hartung at aonbenfield.com> wrote:

> Craig,
>
>
>
> We are continuing to get the below error using a standard wget command in
> python to pull the MRMS MESH data in real-time. Our program pings the
> server every 30 mins for a single data file. Could you help us out with
> understanding why we are getting the unauthorized user error message? Since
> we are a private company using the data for our own internal analyses, were
> we kicked off from pinging the server at that more frequent interval? The
> same program we are using works just fine in real-time mode to grab the
> file on an educational institution linux box. This same process was working
> just fine until late last Friday when the access was abruptly cut off to
> the server for us. Per our discussion this weekend, we can also download
> the files manually just fine so it seems it’s a permissions issue with the
> data website. This is a major issue with an internal system we have running
> that uses this raw MESH data as its primary feed.
>
>
>
> For reference, here is the error I am getting:
>
>
>
> Fetching http://mrms.ncep.noaa.gov/data/2D/MESH_Max_1440min/MRMS_
> MESH_Max_1440min.latest.grib2.gz
>
> --2018-06-24 08:00:50--  http://mrms.ncep.noaa.gov/
> data/2D/MESH_Max_1440min/MRMS_MESH_Max_1440min.latest.grib2.gz
>
> Resolving mrms.ncep.noaa.gov (mrms.ncep.noaa.gov)... 140.90.101.61
>
> Connecting to mrms.ncep.noaa.gov (mrms.ncep.noaa.gov)|140.90.101.61|:80...
> connected.
>
> HTTP request sent, awaiting response... 302 Found
>
> Location: http://www.cfauth.com/?cfru=aHR0cDovL21ybXMubmNlcC5ub2FhLm
> dvdi9kYXRhLzJEL01FU0hfTWF4XzE0NDBtaW4vTVJNU19NRVNIX01heF8xND
> QwbWluLmxhdGVzdC5ncmliMi5neg== [following]
>
> --2018-06-24 08:00:52--  http://www.cfauth.com/?cfru=
> aHR0cDovL21ybXMubmNlcC5ub2FhLmdvdi9kYXRhLzJEL01FU0hfTWF4XzE0
> NDBtaW4vTVJNU19NRVNIX01heF8xNDQwbWluLmxhdGVzdC5nc            mliMi5neg==
>
> Resolving www.cfauth.com (www.cfauth.com)... 34.211.247.102
>
> Connecting to www.cfauth.com (www.cfauth.com)|34.211.247.102|:80...
> connected.
>
> HTTP request sent, awaiting response... 401 Unauthorized
>
>
>
> Username/Password Authentication Failed.
>
>
>
>
>
> Any help you can offer would be greatly appreciated.
>
>
>
> Thanks,
>
> Dan
>
>
>
> *Daniel C. Hartung | *Associate Director
>
> Aon plc | Reinsurance Solutions | Catastrophe Management
>
> 500 E Pratt St. Suite 700
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  |
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  Baltimore, MD 21202
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  |
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  USA
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>
> t +1.410.547.2870 | m +1.312.244.9621
>
> daniel.hartung at aon.com
>
>
>
> Risk. Reinsurance. Human Resources. *Empower Results®*
>
>
>
> *I'm in. I pledge to support inclusion at Aon every day.*
>
>
>
> This email message, including any attachment(s), is intended only for the
> named recipient(s) and may contain confidential, proprietary or legally
> privileged information. Unauthorized individuals or entities are not
> permitted access to this information. Any dissemination, distribution,
> disclosure, or copying of this information is unauthorized and strictly
> prohibited. If you have received this message in error, please advise the
> sender by reply email, and delete this message and any attachments.
>
>
>
> *From:* Craig Donahue - NOAA Affiliate [mailto:craig.donahue at noaa.gov]
> *Sent:* Sunday, June 24, 2018 10:10 AM
> *To:* Daniel Hartung
> *Cc:* _IDP_Onboarding_Support
>
> *Subject:* Re: [Ncep.list.idp_support] MRMS Data Request / Error
>
>
>
> Dan, I also want to double check to see if you believe this is an
> operational issue or whether it can wait till Monday for resolution.   If
> you believe it is an operational outage for you, please send email to
> sdm at noaa.gov which is monitored 24x7 and appropriate tracking and
> escalation is ensured.
>
>
>
> Thanks
>
> cd
>
>
>
> On Sun, Jun 24, 2018 at 10:01 AM, Craig Donahue - NOAA Affiliate <
> craig.donahue at noaa.gov> wrote:
>
> Dan, ok got it.  My self and another team member can get to the file from
> our home computers with no issues that is why I suspected the issue was
> still on your end.  Let's do two things.
>
>
>
>
>
> Can you try to get the file from your phone possibly via phone browser?
>
>
>
> Secondly, to make sure emails get the proper attention, please address all
> issues to idp-support at noaa.gov so the on-call person sees the issues.
>
>
>
> Thx.
>
>
>
> cd
>
>
>
>
>
>
>
>
>
> On Sun, Jun 24, 2018 at 9:46 AM, Daniel Hartung <
> daniel.hartung at aonbenfield.com> wrote:
>
> Hi Craig,
>
>
>
> We did have it running previously, but have never encountered the
> username/password issue when trying to grab the file in realtime. The error
> I listed below was new using the exact same process we had been using
> previously. I just used this email chain as it was the last contact we had
> with Jay. Have there not been any changes to the required permissions for
> downloading the MRMS MESH data from the current server?
>
>
>
> Thanks,
>
> Dan
>
>
>
> *Daniel C. Hartung | *Associate Director
>
> Aon plc | Reinsurance Solutions | Catastrophe Management
>
> 500 E Pratt St. Suite 700
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  |
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  Baltimore, MD 21202
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  |
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  USA
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>
> t +1.410.547.2870 |
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,%0D%0A+MD+21202+%7C+USA&entry=gmail&source=g>
> m +1.312.244.9621
>
> daniel.hartung at aon.com
>
>
>
> Risk. Reinsurance. Human Resources. *Empower Results®*
>
>
>
> *I'm in. I pledge to support inclusion at Aon every day.*
>
>
>
> This email message, including any attachment(s), is intended only for the
> named recipient(s) and may contain confidential, proprietary or legally
> privileged information. Unauthorized individuals or entities are not
> permitted access to this information. Any dissemination, distribution,
> disclosure, or copying of this information is unauthorized and strictly
> prohibited. If you have received this message in error, please advise the
> sender by reply email, and delete this message and any attachments.
>
>
>
> *From:* Craig Donahue - NOAA Affiliate [mailto:craig.donahue at noaa.gov]
> *Sent:* Sunday, June 24, 2018 9:44 AM
> *To:* Daniel Hartung
> *Cc:* Jay Iyer (jaysankar.iyer at noaa.gov)
>
>
> *Subject:* Re: [Ncep.list.idp_support] MRMS Data Request / Error
>
>
>
> On Jun 24, 2018, at 9:29 AM, Daniel Hartung <daniel.hartung at aonbenfield.
> com> wrote:
>
> Hi Craig,
>
>
>
> I got an out of office from Jay so was wondering If you could please help
> me with the data access issues we are encountering below? Essentially, we
> started receiving the following username/password authentication failed
> error when trying to download the latest MRMS MESH file from the NCEP
> server as of Friday evening. Was a change made to the permissions of the
> dataset that we aren’t aware of? We are using a wget command in python to
> retrieve the file. Below is the error message we are getting. If possible,
> this is fairly urgent on our end.
>
>
>
> Fetching http://mrms.ncep.noaa.gov/data/2D/MESH_Max_1440min/MRMS_
> MESH_Max_1440min.latest.grib2.gz
>
> --2018-06-24 08:00:50--  http://mrms.ncep.noaa.gov/
> data/2D/MESH_Max_1440min/MRMS_MESH_Max_1440min.latest.grib2.gz
>
> Resolving mrms.ncep.noaa.gov (mrms.ncep.noaa.gov)... 140.90.101.61
>
> Connecting to mrms.ncep.noaa.gov (mrms.ncep.noaa.gov)|
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,%0D%0A+MD+21202+%7C+USA&entry=gmail&source=g>
> 140.90.101.61|:80... connected.
>
> HTTP request sent, awaiting response... 302 Found
>
> Location: http://www.cfauth.com/?cfru=aHR0cDovL21ybXMubmNlcC5ub2FhLm
> dvdi9kYXRhLzJEL01FU0hfTWF4XzE0NDBtaW4vTVJNU19NRVNIX01heF8xND
> QwbWluLmxhdGVzdC5ncmliMi5neg== [following]
>
> --2018-06-24 08:00:52--  http://www.cfauth.com/?cfru=
> aHR0cDovL21ybXMubmNlcC5ub2FhLmdvdi9kYXRhLzJEL01FU0hfTWF4XzE0
> NDBtaW4vTVJNU19NRVNIX01heF8xNDQwbWluLmxhdGVzdC5nc            mliMi5neg==
>
> Resolving www.cfauth.com (www.cfauth.com)... 34.211.247.102
>
> Connecting to www.cfauth.com (www.cfauth.com)|34.211.247.102|:80...
> connected.
>
> HTTP request sent, awaiting response... 401 Unauthorized
>
>
>
> Username/Password Authentication Failed.
>
>
>
> Thanks much in advance!
>
> Dan
>
>
>
>
>
> *Daniel C. Hartung | *Associate Director
>
> Aon plc | Reinsurance Solutions | Catastrophe Management
>
> 500 E Pratt St. Suite 700
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  |
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  Baltimore, MD 21202
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  |
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  USA
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>
> t +1.410.547.2870 | m +1.312.244.9621
>
> daniel.hartung at aon.com
>
>
>
> Risk. Reinsurance. Human Resources. *Empower Results®*
>
>
>
> *I'm in. I pledge to support inclusion at Aon every day.*
>
>
>
> This email message, including any attachment(s), is intended only for the
> named recipient(s) and may contain confidential, proprietary or legally
> privileged information. Unauthorized individuals or entities are not
> permitted access to this information. Any dissemination, distribution,
> disclosure, or copying of this information is unauthorized and strictly
> prohibited. If you have received this message in error, please advise the
> sender by reply email, and delete this message and any attachments.
>
>
>
> *From:* Daniel Hartung
> *Sent:* Sunday, June 24, 2018 9:16 AM
> *To:* Adam Dawson; Jay Iyer
> *Cc:* Derek VanPelt - NOAA Affiliate
> *Subject:* RE: [Ncep.list.idp_support] MRMS Data Request / Error
>
>
>
> Hi Jay,
>
>
>
> We started receiving the following username/password authentication failed
> error when trying to download the latest MRMS MESH file from the NCEP
> server as of Friday evening. Was a change made to the permissions of the
> dataset that we aren’t aware of? We are using a wget command in python to
> retrieve the file. Below is the error message we are getting. If possible,
> this is fairly urgent on our end.
>
>
>
> Appreciate any help you can provide.
>
>
>
> Thanks,
>
> Dan
>
>
>
> Fetching http://mrms.ncep.noaa.gov/data/2D/MESH_Max_1440min/MRMS_
> MESH_Max_1440min.latest.grib2.gz
>
> --2018-06-24 08:00:50--  http://mrms.ncep.noaa.gov/
> data/2D/MESH_Max_1440min/MRMS_MESH_Max_1440min.latest.grib2.gz
>
> Resolving mrms.ncep.noaa.gov (mrms.ncep.noaa.gov)... 140.90.101.61
>
> Connecting to mrms.ncep.noaa.gov (mrms.ncep.noaa.gov)|140.90.101.61|
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,%0D%0A+MD+21202+%7C+USA&entry=gmail&source=g>:80...
> connected.
>
> HTTP request sent, awaiting response... 302 Found
>
> Location: http://www.cfauth.com/?cfru=aHR0cDovL21ybXMubmNlcC5ub2FhLm
> dvdi9kYXRhLzJEL01FU0hfTWF4XzE0NDBtaW4vTVJNU19NRVNIX01heF8xND
> QwbWluLmxhdGVzdC5ncmliMi5neg== [following]
>
> --2018-06-24 08:00:52--  http://www.cfauth.com/?cfru=
> aHR0cDovL21ybXMubmNlcC5ub2FhLmdvdi9kYXRhLzJEL01FU0hfTWF4XzE0
> NDBtaW4vTVJNU19NRVNIX01heF8xNDQwbWluLmxhdGVzdC5nc            mliMi5neg==
>
> Resolving www.cfauth.com (www.cfauth.com)... 34.211.247.102
>
> Connecting to www.cfauth.com (www.cfauth.com)|
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,%0D%0A+MD+21202+%7C+USA&entry=gmail&source=g>
> 34.211.247.102|:80... connected.
>
> HTTP request sent, awaiting response... 401 Unauthorized
>
>
>
> Username/Password Authentication Failed.
>
>
>
> *Daniel C. Hartung | *Associate Director
>
> Aon plc | Reinsurance Solutions | Catastrophe Management
>
> 500 E Pratt St. Suite 700
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  |
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  Baltimore, MD 21202
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  |
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  USA
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>
> t +1.410.547.2870 | m +1.312.244.9621
>
> daniel.hartung at aon.com
>
>
>
> Risk. Reinsurance. Human Resources. *Empower Results®*
>
>
>
> *I'm in. I pledge to support inclusion at Aon every day.*
>
>
>
> This email message, including any attachment(s), is intended only for the
> named recipient(s) and may contain confidential, proprietary or legally
> privileged information. Unauthorized individuals or entities are not
> permitted access to this information. Any dissemination, distribution,
> disclosure, or copying of this information is unauthorized and strictly
> prohibited. If you have received this message in error, please advise the
> sender by reply email, and delete this message and any attachments
>
>
>
> *From:* Jay Iyer [mailto:jaysankar.iyer at noaa.gov <jaysankar.iyer at noaa.gov>]
>
> *Sent:* Wednesday, March 21, 2018 16:00
> *To:* Adam Dawson
> *Cc:* Derek VanPelt - NOAA Affiliate
> *Subject:* Re: [Ncep.list.idp_support] MRMS Data Request / Error
>
>
>
> Adam,
>
> Are you continuing to experience this problem with the downloads? Is this
> an issue that showed up recently?
>
> Thanks much,
>
> -Jay
>
>
>
> On Tue, Mar 20, 2018 at 5:42 PM, Adam Dawson <adam.dawson at aonbenfield.com>
> wrote:
>
> Hi Jay,
>
>
>
> For what it’s worth, our IT and networking infrastructure support staff is
> effectively me (a guy who wrote a python script to grab the currently
> available MESH data).  Through some trial and error, we discovered that our
> company network has a virus scanner that scans file by file as we wrote
> into a directory on our LAN.  As the file got bigger, the virus scan took
> longer, and ended up timing out on our end as it tried to simultaneously
> write a scan the files.
>
>
>
> In other words, it’s our system, not yours.  We were able to sidestep the
> issue by writing locally first and then transferring the files.
>
>
>
> Thanks for confirming that you don’t have any restrictions on amount or
> frequency of data download.  That was helpful.
>
>
>
> Thanks again,
>
>
>
> *Adam Dawson  |  *Senior Analyst
>
> Aon Benfield  |  Analytics  |  Catastrophe Management
>
> 200 E Randolph St
> <https://maps.google.com/?q=200+E+Randolph+St&entry=gmail&source=g> 11th
> Floor  |
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,%0D%0A+MD+21202+%7C+USA&entry=gmail&source=g>
> Chicago, IL 60601
>
> t: +1.312.381.9524 <(312)%20381-9524>  |
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,%0D%0A+MD+21202+%7C+USA&entry=gmail&source=g>
> m: +1.312.813.6977 <(312)%20813-6977> adam.dawson at aonbenfield.com
>
>
>
> aonbenfield.com <http://www.aonbenfield.com/> | linkedin
> <http://www.linkedin.com/company/aon-benfield> | twitter
> <https://twitter.com/aonbenfield> | facebook
> <https://www.facebook.com/AonBenfield>
>
>
>
> Risk. Reinsurance. Human Resources. *Empower Results®*
>
>
>
> This email message, including any attachment(s), is intended only for the
> named recipient(s) and may contain confidential, proprietary or legally
> privileged information. Unauthorized individuals or entities are not
> permitted access to this information. Any dissemination, distribution,
> disclosure, or copying of this information is unauthorized and strictly
> prohibited. If you have received this message in error, please advise the
> sender by reply email, and delete this message and any attachments.
>
>
>
> *From:* Jay Iyer [mailto:jaysankar.iyer at noaa.gov]
> *Sent:* Tuesday, March 20, 2018 16:20
> *To:* Daniel Hartung
> *Cc:* ncep.list.idp_support at noaa.gov; Adam Dawson
> *Subject:* Re: [Ncep.list.idp_support] MRMS Data Request / Error
>
>
>
> Hello Dan,
>
> Sorry to hear that you are having trouble accessing MRMS data from NCEP.
>
> From the NCEP end we do not have any restrictions in place for amount of
> data that may be downloaded or the frequency of download. Let me check my
> server logs at my end to see if something pops out.
>
> I would also suggest engaging your IT/networking staff to do the same at
> your end to check for connectivity/infrastructure problems.
>
> Thanks much
>
> -Jay
>
>
>
> On Tue, Mar 20, 2018 at 4:44 PM, Daniel Hartung <
> daniel.hartung at aonbenfield.com> wrote:
>
> Hello,
>
>
>
> We are trying to download MRMS MESH grib2.gz files from the
> http://mrms.ncep.noaa.gov/data/2D/MESH/ website once daily, but have
> received the following remote host closed connection error continuously
> after only a couple of hours of data (60-80 files) has downloaded. We are
> simply trying to download the raw data for some analyses.
>
>
>
>   File "C:\Python27\lib\site-packages\requests\adapters.py", line 490, in
> send
>
>     raise ConnectionError(err, request=request)
>
> ConnectionError: ('Connection aborted.', error(10054, 'An existing
> connection was forcibly closed by the remote host'))
>
>
>
> Is there a restriction on amount or frequency of data download that we are
> not aware? Also, would someone have a recommendation for us to get around
> this issue?
>
>
>
> Many thanks in advance,
>
> Dan
>
>
>
> *Daniel C. Hartung | *Associate Director
>
> Aon Benfield | Analytics | Catastrophe Management
>
> 500 E Pratt St. Suite 700
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  |
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  Baltimore, MD 21202
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  |
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>  USA
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,+MD+21202+%7C+USA&entry=gmail&source=g>
>
> t +1.410.547.2870 <(410)%20547-2870> |
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,%0D%0A+MD+21202+%7C+USA&entry=gmail&source=g>
> m +1.312.244.9621 <(312)%20244-9621>
>
> daniel.hartung at aonbenfield.com
>
>
>
> aonbenfield.com <http://www.aonbenfield.com/> |
> <https://maps.google.com/?q=500+E+Pratt+St.+Suite+700+%7C+Baltimore,%0D%0A+MD+21202+%7C+USA&entry=gmail&source=g>
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> Jay Iyer, Project Area Lead (CyberData Technologies, Inc.)
> National Oceanic and Atmospheric Administration NWS | NCEP | NCO | IDSB
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> Craig Donahue Sr.
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> Contractor Team Lead for Tier 2 Application Support
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> 410-635-4357 (VOICE/SMS)
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> --
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> Craig Donahue Sr.
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> Contractor Team Lead for Tier 2 Application Support
>
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>
> NOAA/NWS/NCEP/NCO/IDSB
>
> craig.donahue at noaa.gov
>
> 410-635-4357 (VOICE/SMS)
>
>
>



-- 
Craig Donahue Sr.
Contractor Team Lead for Tier 2 Application Support

NOAA/NWS/NCEP/NCO/IDSB
craig.donahue at noaa.gov
410-635-4357 (VOICE/SMS)
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