[Ncep.list.idp.mrms.users] MRMS LDM Users: Transition to Boulder

Thu Aug 11 13:15:52 UTC 2016

SERFC would also like to see this elevated, if possible.  We've been on
24-hr operations for three days, and the outage/latency has impacted our
operations during the event.

Chris

----------------------
Chris Schaffer
Senior Hydrometeorologist
Southeast River Forecast Center

On Thu, Aug 11, 2016 at 9:07 AM, David Welch - NOAA Federal <
david.welch at noaa.gov> wrote:

> All/NCEP:
>
> Is there a way to elevate the status of the ticket with NCEP to critical?
> Overnight, the grid dissemination has been sporadic, missing 01-05z and
> sporadic during the day yesterday also, and the grids that have been making
> it in are coming in late (up to 46 past the hour), whereas it was normally
> coming in at 04 past the hour. The Hydo applications on A2/Edex run at 24
> past the hour and causes artifacts in the QPEs produced overnight when the
> grids are missing because of latency issues and is causing extra QC work
> during what is a significant rainfall event.
>
> Thanks,
> David
>
>
> On Thu, Aug 11, 2016 at 7:54 AM, Paul Kirkwood - NOAA Federal <
> paul.kirkwood at noaa.gov> wrote:
>
>> Do we know what changed?  We tested all this out and we had
>> connectivity.  Seems odd that it would change.  Since I am out of the
>> office, I have added Doug and Tony if you need help in diagnosing the
>> problem.
>>
>> On Wednesday, August 10, 2016, Scott Jacobs - NOAA Federal <
>> scott.jacobs at noaa.gov> wrote:
>>
>>> Laurie,
>>>
>>> They can report the problem to the IDP Support mailing list included on
>>> this thread. I also put in an OpsNet ticket and they did an RC to allow all
>>> the Regions to connect to our Boulder servers. So, maybe a ticket with
>>> OpsNet to check and fix the firewalls.
>>>
>>> Scott
>>>
>>>
>>>
>>>
>>> Scott Jacobs
>>> NOAA/NWS/NCEP/NCO/IDSB
>>> 301-683-3910
>>>
>>>
>>> On Wed, Aug 10, 2016 at 11:16 AM, Laurie Hogan - NOAA Federal <
>>> laurie.hogan at noaa.gov> wrote:
>>>
>>>> Scott,
>>>> Hi.
>>>> FYI.
>>>> I'm on a list server group that includes the RFCs.  There was
>>>> discussion trend started yesterday where there were several CR and SR that
>>>> were discussion issues with the receipt of the Q3, xmrg format MRMS files.
>>>> There didn't seem to be receipt issues by ER RFCs.  I don't recall WR
>>>> RFCs chiming in.  The RFCs that noticed issues talked about the issues
>>>> starting on 8/4.
>>>>
>>>> Is there a ticketing system that they should be reporting to, or help
>>>> desk that they can contact directly?  Or since they receive these second
>>>> hand through their regions, they should do something different?
>>>>
>>>> Thanks.
>>>> Laurie
>>>>
>>>> On Mon, Aug 1, 2016 at 8:02 AM, Scott Jacobs - NOAA Federal <
>>>> scott.jacobs at noaa.gov> wrote:
>>>>
>>>>> MRMS LDM Customers,
>>>>>
>>>>> As we told you in June, NCO has set up a mirror facility in Boulder,
>>>>> CO, for the Integrated Dissemination Program.  This facility in
>>>>> Boulder will be running the same IDP applications as the current NCO
>>>>> facility in College Park, MD, including the Multi-Radar/Multi-Sensor (MRMS)
>>>>> application developed by NSSL.
>>>>>
>>>>> On Thursday, August 4, 2016 at 1500 UTC, we will be switching to the
>>>>> Boulder servers as the primary distribution point. We plan on running on
>>>>> the Boulder servers for the foreseeable future. Therefore, please ensure
>>>>> you have the following configuration in your LDM:
>>>>>
>>>>> Your firewall should accept both:
>>>>>
>>>>>    - CURRENT MRMS LDM server: 140.90.98.15 (
>>>>>    *mrms-ldmout.cprk.ncep.noaa.go**v*)
>>>>>    - NEW Boulder MRMS LDM server: 140.172.138.50
>>>>>    *(mrms-ldmout.bldr.ncep.noaa.go**v*)
>>>>>
>>>>> Additionally, your LDM configuration should request from LDM server *mrms-ldmout.ncep.noaa.gov
>>>>> <http://mrms-ldmout.ncep.noaa.gov>*.
>>>>>
>>>>> Once the firewall rules are updated and the LDM request line is
>>>>> changed to *mrms-ldmout.ncep.noaa.gov
>>>>> <http://mrms-ldmout.ncep.noaa.gov> *no further changes should be
>>>>> required on your side.
>>>>> We ask that if you have problems on August 4, please send an email to
>>>>> *ncep.list.idp_support at noaa.gov*. We will be monitoring the servers
>>>>> and will respond to any issues as soon as possible.
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Scott
>>>>>
>>>>>
>>>>> Scott Jacobs
>>>>> NOAA/NWS/NCEP/NCO/IDSB
>>>>> 301-683-3910
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> Ncep.list.idp.mrms.users mailing list
>>>>> Ncep.list.idp.mrms.users at lstsrv.ncep.noaa.gov
>>>>> https://www.lstsrv.ncep.noaa.gov/mailman/listinfo/ncep.list.
>>>>> idp.mrms.users
>>>>>
>>>>>
>>>>
>>>
>>
>> --
>> Thanks,
>> Paul Kirkwood - NOAA Federal (from iPad)
>> Chief, Technology Infusion Branch (TIB)
>> Science and Technology Services Division (STSD)
>> Southern Region Headquarters
>> Email: Paul.Kirkwood at noaa.gov
>> Phone: 817-978-1100 x.145
>> http://www.srh.noaa.gov/
>> "Science Is Organized Knowledge" - Library of Congress
>>
>> _______________________________________________
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>> idp.mrms.users
>>
>>
>
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