[Ncep.list.cpcopcwpc-rfcmemo] change in plans

Ben Kyger - NOAA Federal ben.kyger at noaa.gov
Thu Feb 12 19:30:46 UTC 2015


Thanks Joe.  We have determined the root cause of the outage -
multiple/seqential cases of human error working on the ups.  I've asked for
a face-to-face meeting with the maintenance vendor to let them know very
clearly that they had a negative effect on our operations.

Ben

On Thu, Feb 12, 2015 at 2:23 PM, Joseph Sienkiewicz - NOAA Federal <
joseph.sienkiewicz at noaa.gov> wrote:

> Ben,
>
> Thanks for the response. We were up to our elbows and hearing that the CCB
> would be held could not have come at a worse time. OPC came back up (AWIPS
> 2) at about 1315.  Our issue was the network switch went down, not the
> workstations.
>
> Joe
>
> On Thu, Feb 12, 2015 at 2:09 PM, Ben Kyger - NOAA Federal <
> ben.kyger at noaa.gov> wrote:
>
>> Fran,
>>
>> I think this was a misunderstanding.  Nobody expected anyone to attend
>> that was working the restoration of operations.  I asked Chris to proceed
>> with the meeting so that those of us who were available could approve of
>> your changes for next week even though you couldn't attend.  But I
>> understand how the message got confused and we'll be more careful in the
>> future.
>>
>> Ben
>>
>> On Thu, Feb 12, 2015 at 1:49 PM, Frances Achorn - NOAA Federal <
>> frances.achorn at noaa.gov> wrote:
>>
>>> Everyone,
>>>
>>> I find it completely unacceptable that this meeting went forward while
>>> all centers in NCWCP were in the middle of an operational crisis. We have
>>> been assured that CM would never get in the way of operations. It did today.
>>>
>>> I suggest that should something like this happen again, we reschedule
>>> after we have a good assessment of return to service. Even if that is the
>>> next day.
>>>
>>> Fran
>>>
>>> On Thu, Feb 12, 2015 at 1:00 PM, Christine Caruso.Magee - NOAA Federal <
>>> chris.caruso.magee at noaa.gov> wrote:
>>>
>>>> Hi All,
>>>>
>>>>   Ben just told me he want to hold your CCB as planned.  If you're in
>>>> NCWCP, please see if you can find a PC that's up (something on the east
>>>> side of the building).  I have power and phone, so I'll start it up from my
>>>> cube.  Please give me a few minutes to set up.
>>>>
>>>> Chris
>>>>
>>>> Christine Caruso Magee
>>>> NWS/NCEP/NCO Configuration Manager
>>>> 301-683-3905
>>>> chris.caruso.magee at noaa.gov
>>>>
>>>> _______________________________________________
>>>> Ncep.list.cpcopcwpc-rfcmemo mailing list
>>>> Ncep.list.cpcopcwpc-rfcmemo at lstsrv.ncep.noaa.gov
>>>>
>>>> https://lstsrv.ncep.noaa.gov/mailman/listinfo/ncep.list.cpcopcwpc-rfcmemo
>>>>
>>>>
>>>
>>
>
>
> --
> Joseph M. Sienkiewicz
>
> Chief, Ocean Applications Branch
> *NOAA/NWS Ocean Prediction Center*
> 5830 University Research Ct.
> College Park, MD 20740
>
>
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